Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shottenkirk Nissan Katy - Service Center
Katy, TX
1,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,381 Reviews of Shottenkirk Nissan Katy - Service Center
Sort by
Verified Customer
July 04, 2023
Absolutely amazing customer service and top notch use of technology to keep the customers informed. Very happy with the overall experience technology to keep the customers informed. Very happy with the overall experience More
by JAYSHREERUJE24
Employees Worked With
July 03, 2023
Martin Ortega did an amazing job! We moved from a different state and needed a Nissan dealership that could service our car. The video inspection was quite informative and a great ide We moved from a different state and needed a Nissan dealership that could service our car. The video inspection was quite informative and a great idea - never had this done before. It was a great experience to truly see the car. Our work was to take about 3 -4 hours with all the recommended services, but took about almost 3. We will definitely be back for the next service More
by MissO
Employees Worked With
Martin Ortega
July 03, 2023
As always I get great service on my car. I specially asked for the bottom plate to be repaired and it was done with no issues or extra cost. Service does take a while but as they say it's be I specially asked for the bottom plate to be repaired and it was done with no issues or extra cost. Service does take a while but as they say it's better to do a good job than rush a bad one. It was recommended to flush my cooling and I can definitely see the difference on the gouge when running. More
by TOM.TIBOR
Employees Worked With
June 30, 2023
great service, was in and out no problem. would definitely go again, will be recommending would definitely go again, will be recommending More
by ALEXMW1209
June 28, 2023
Service advisors are very helpful. Shuttle service needs much improvement. Some technicians are sometimes inconsistent with recommended maintenance items. Shuttle service needs much improvement. Some technicians are sometimes inconsistent with recommended maintenance items. More
by ABHI_UTTURKAR
Employees Worked With
Jaime Rohlmeier
June 27, 2023
Do not have any thing to say. Still Do not have any thing to say. Still Do not have any thing to say. More
by CBRADSHAW3
June 26, 2023
Excellent customer service from George, fast and efficiently. Always in time with professionalism and dedication efficiently. Always in time with professionalism and dedication More
by ELSACAMERO1976
Employees Worked With
June 26, 2023
I wanted to express my sincere appreciation to Taylor for making the process of purchasing my new car so smooth and hassle-free. Your exceptional assistance and expertise made a significant difference. I for making the process of purchasing my new car so smooth and hassle-free. Your exceptional assistance and expertise made a significant difference. I’ve purchased vehicles here in the past and never disappointed. Thank you for your outstanding service!" More
by JTINAJERO86
Employees Worked With
Rick Francis, Taylor Heilers
