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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,373 Reviews

1,373 Reviews of Shottenkirk Nissan Katy - Service Center

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October 26, 2024

Great service and George did a great job making sure everything was taken care of. More

by c1hollo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 25, 2024

George was was very pleasant and assisted us in getting our car repaired. Kept us updated on progress. More

by PKSHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2024

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by Aaaaaa
Recommend Dealer
No
Employees Worked With
A a a a a a a
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Oct 25, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 23, 2024

Service was fast and reliable. My car was done in less than estimated time. Coffee was good More

by ELSAMONSUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 19, 2024

Service is always friendly and helpful. Salesmen are not pushy, they listen to what you want and help you find the perfect fit. More

by CRYSTALJOY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Shottenkirk Nissan Katy responded

CRYSTAL, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

October 18, 2024

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by FELTON1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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Oct 21, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 17, 2024

Absolutely terrific. Polite and quick and helpful. Friendly fast just great wonderful nice polite greatest More

by DARLENEVENABLE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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Oct 18, 2024 -

Shottenkirk Nissan Katy responded

DARLENE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

October 12, 2024

Excellent customer service and prompt service. Mario was very helpful and kind. Keep up the great work Mario More

by HAYNES_ALLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Compean III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Shottenkirk Nissan Katy responded

ALLISON, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 12, 2024

George was very helpful in getting my car the service it needed and the process was very quick and efficient which I appreciated! Great communication as well which helped me know when to get my car and what More

by ALYSAGONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Shottenkirk Nissan Katy responded

ALYSA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 09, 2024

After taking prior appointment at 11. 30 and waiting for 2 hours, the recall logic was not updated for my Rogue 2023 and came back with no work done. Expected at least recall related work More

by BALAJI.AWASKAR
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Oct 10, 2024 -

Shottenkirk Nissan Katy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 281-436-4395 and ask for one of our managers.

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