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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,381 Reviews

1,381 Reviews of Shottenkirk Nissan Katy - Service Center

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March 17, 2023

It was very convenient. You don’t need to make appointment. I just called them and they told me to bring your car anytime. That is great that you can fix your car anytime yo More

by TAYEBEHAJJARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
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Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

March 17, 2023

The service done was complete in a timely manner. Appreciate Martin keeping me informed. And the video they sent to me about what they were going to do was really cool. More

by TJNJOSH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
March 16, 2023

Jamie provided excellent customer service, he was professional, courteous, customer oriented, and good at what he do. Jamie kept me abreast of my vehicle status while being serviced. Shottenkirk More

by JAYSKEE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

March 13, 2023

Easy to schedule an appointment. Very friendly environment. Clean and neat. Easy access. Highly recommend More

by YENNY-SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

March 10, 2023

My service manager, Martin, was awesome. He was able to get my car serviced in less time than he estimated. Thank you so much! More

by STEPHANIE.AI.NGUYEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

March 10, 2023

Martin gave us an outstanding customer service. He was knowledgeable and took care of everything we needed in a manner time. More

by SERVICE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
Sep 18, 2023 -

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

March 08, 2023

Continued excellent service provided. Shuttle service is definitely appreciated as well. Service Department is always extremely helpful and friendly. More

by REDCOOP14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ortega
Report | Print
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

March 06, 2023

Very helpful and explained everything with all the issues on my car. Thank you so much More

by ABRICAANGIE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

March 02, 2023

Taylor and Chris where awesome. Great team work help me out a lot got what i wanted . great place to buy a car More

by CBLINKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Jackson, Paige Kuebler, Darrell Lake, Jaime Rohlmeier, Alexandra Gutierrez, Christian Farris, Will Salazar
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May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

March 01, 2023

Good service and good communication. Got a ride home. My questions were answered to my satisfaction. More

by RLAENERGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 26, 2023 -

Shottenkirk Nissan Katy responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Taylor Heilers Owner Loyalty Manager

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