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Shottenkirk Nissan Katy - Service Center
Katy, TX
1,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,381 Reviews of Shottenkirk Nissan Katy - Service Center
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January 25, 2023
My wait time was minimal. George Peters was very friendly and answered all my questions. I trust all of my vehicles with Shottenkirk Nissan Katy. George Peters was very friendly and answered all my questions. I trust all of my vehicles with Shottenkirk Nissan Katy. More
by BADEY64
Verified CustomerEmployees Worked With
January 20, 2023
I like the video inspection to see and review my vehicle’s needs. Jaime is our go to for service needs. Alex does good work too vehicle’s needs. Jaime is our go to for service needs. Alex does good work too More
by RHONDA.TIDWELL
Employees Worked With
Jaime Rohlmeier, Alexandra Gutierrez
January 19, 2023
Jaimie was the most rude and disrespectful service person I have ever had dealings with. Would not let me talk and kept making accusations that we did something involving the electrical system. And I still h I have ever had dealings with. Would not let me talk and kept making accusations that we did something involving the electrical system. And I still have no idea what he was talking about. Said he was charging us for work that is under warranty. Car is a year old and absolutely nothing has been done to the car except oil changes. The problem was with the heat/air not working properly. Only worked at 60-62 degrees. After we we told him we shouldn’t have to pay for warranty work he told us not to ever come back. WTH. I just bought a brand new Nissan the day before from this dealership and he says this. UNBELIEVABLE!!! Contacted service manager Scott Ross and he has not even bothered the get back with me. I told him all about it. Says he will take care of it. SMH!!! Now I have a brand new car and they don’t want me to even get serviced there. UNBELIEVABLE!! The service department gets ZERO stars from me. I have contacted Nissan North America and have a case number. This is terrible business!! Jaimie Rohlmeier is absolutely the worst service person. And I do not have any confidence in his management. More
by Skklove
Employees Worked With
Christopher Robinson 5 star, Gabriel DelaCruz 0 stars, Oby 5 stars , Scott Ross, Jaime Rohlmeier
January 18, 2023
Jamie went above and beyond. Extremely satisfied with the service. This was a stress-free process. My advisor was prompt, knowledgeable and very direct. I have become very comfor Extremely satisfied with the service. This was a stress-free process. My advisor was prompt, knowledgeable and very direct. I have become very comfortable with using this location as my service center and I hope that the service never changes. Jamie was more than a five-star I would give him a 10. More
by SHAUNAMIMS33
Employees Worked With
Jaime Rohlmeier
January 17, 2023
Martin was very helpful and made sure that I understood the issue with my car. Provided excellent customer service. Also the prices were very affordable. the issue with my car. Provided excellent customer service. Also the prices were very affordable. More
by MAISHA2009
Employees Worked With
Martine
January 13, 2023
I had an appointment with James and was promptly help. I was very pleased with how fast my work was completed I felt very comfortable with their service . I will be using there services here again. I was very pleased with how fast my work was completed I felt very comfortable with their service . I will be using there services here again. More
by PACHUJR
Employees Worked With
Jaime Rohlmeier
