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Shottenkirk Nissan Katy - Service Center
Katy, TX
1,381 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,381 Reviews of Shottenkirk Nissan Katy - Service Center
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December 20, 2022
Jamie is an amazing service dept rep. He communicates well and makes sure there is clarity and understanding with the customer and the services required. I was unimpressed by the video th He communicates well and makes sure there is clarity and understanding with the customer and the services required. I was unimpressed by the video that was shared for the service itself. it seems like there is not a standard checklist of things that the technician reviews in the video. On previous visits i have gotten a comprehensive overview with including tires, brakes, filters, shocks, CV joints, other general under carriage reviews, fluid levels etc. but this time it was only tires and brakes. I think there needs to be a standard to the video inspection that the customers receive. I really appreciate the comprehensive overview because it also helps me understand the recommendations and make educated decisions. Overall Nissan does a great job and Jamie is always my to go service dept rep. I trust him and he provides exceptional customer service. More
by TAIRAHIL
Verified CustomerEmployees Worked With
Jaime Rohlmeier
December 20, 2022
Great service. Love the video of the service to confirm the work done and checklist of what needs to be done. Love the video of the service to confirm the work done and checklist of what needs to be done. More
by BRAD.HORIUCHI
Employees Worked With
December 19, 2022
The staff at Shottenkirk really deserve a 5stars review! All of them are polite, nice, helpfull, knowledgeable! I'll recommend this dealer to everyone I know! All of them are polite, nice, helpfull, knowledgeable! I'll recommend this dealer to everyone I know! More
by ANDTOVAR
Employees Worked With
December 16, 2022
Shottenkirk Nissan is a great dealership. Jaime Rohlmeier in the service department is always super proactive getting in touch and taking care of me. I bought my truck at Peacock Nissan and t Jaime Rohlmeier in the service department is always super proactive getting in touch and taking care of me. I bought my truck at Peacock Nissan and the service there is terrible. After going to Shottenkirk the first time, I have always done business there even for oil changes. More
by JASONL7
Employees Worked With
Jaime Rohlmeier
December 16, 2022
Great service and specials too. Friendly people and know what to do regarding your vehicle whether it be an oil change etc. Friendly people and know what to do regarding your vehicle whether it be an oil change etc. More
by PINGEYE63
December 15, 2022
The staff at Shottenkirk Nissan listened to our needs. They worked diligently to find Tyne perfect vehicle for me! And - helped pay off the former vehicle note to get us into a new Rogue. They worked diligently to find Tyne perfect vehicle for me! And - helped pay off the former vehicle note to get us into a new Rogue. More
by MCQUARY5
Employees Worked With
Jeff Light, Jasen Vann
December 15, 2022
Everyone is very polite and nice. I love taking my car there. Great job, keep it up I love taking my car there. Great job, keep it up More
by GABRIELA MONTERO
Employees Worked With
December 13, 2022
The online scheduling process, inspection video during service and list of recommended services for me to decline or approve made the process smooth and efficient. I enjoyed the visit. service and list of recommended services for me to decline or approve made the process smooth and efficient. I enjoyed the visit. More
by XIIAOYAWANG
Employees Worked With
Jaime Rohlmeier
December 12, 2022
I had a great experience with Martin Ortega. I appreciate the entire team in the service department at Shottenkirk Nissan Katy for their excellent work on all three of my vehicles when I bring t I appreciate the entire team in the service department at Shottenkirk Nissan Katy for their excellent work on all three of my vehicles when I bring them in for service. More
by VIC.FBC.COLUMBUS
Employees Worked With
Martin Ortega
