Shottenkirk Nissan Katy - Service Center

They have the best customer service of any dealership I have ever worked with! Customer service means everything! have ever worked with! Customer service means everything! More

Very helpful. Appreciated much Eric support and help. Good experience. Worth it to come back. Appreciated much Eric support and help. Good experience. Worth it to come back. More

I have had warranty work done at this dealership twice, and both times were handled by Eric. He has been most helpful and very pleasant. I will return for any other service issues. and both times were handled by Eric. He has been most helpful and very pleasant. I will return for any other service issues. More

Great dealer/service center. Prompt professional service. We will continue to do business here. Thank you Prompt professional service. We will continue to do business here. Thank you More

Awesome service. Eric is great. Will plan on bringing my car back there in the future. Eric is great. Will plan on bringing my car back there in the future. More

They have an Excellent service. Prices increased recently. Pretty flexible when receiving the cars for maintenance Prices increased recently. Pretty flexible when receiving the cars for maintenance More

This dealership really looks out for you. They take the time to explain what is going on with your vehicle and seem to really care. They take the time to explain what is going on with your vehicle and seem to really care. More

Very fast , professional, and waiting room very comfortable , and Martin was very kind and professional comfortable , and Martin was very kind and professional More

Good service at this dealer ship. There was a short wait time with no delay with video. There was a short wait time with no delay with video. More

I went in to get a sensor checked and have an oil change and tire rotation. In the process of getting the sensor checked, the dashboard on my car now has 4 warning lights that were not there. The only way and tire rotation. In the process of getting the sensor checked, the dashboard on my car now has 4 warning lights that were not there. The only way to get them removed is to have them fixed which costs money. The warning lights are caused from the sensor check. When I went in, none of the warning lights were on. This is the second time I have left the service department after routine maintenance and something has been wrong with my car. Everytime I call to find out how they are going to fix it, the manager or someone is not available. The service caused the problem to my vehicle and they are in no hurry to make sure to remedy the fix. I will never by a Nissan again. Shawn was helpful, I'm just highly disappointed that I feel like I keep getting the run around on how they will fix their mistake. More