Shottenkirk Nissan Katy - Service Center

Alex was totally professional and on schedule. Always a pleasure to deal with. Alex reflects very favorably upon your Service Team!! Always a pleasure to deal with. Alex reflects very favorably upon your Service Team!! More

Great customer service! Had to get a battery replaced in my car and they also replaced the batteries in my keys for free. Had to get a battery replaced in my car and they also replaced the batteries in my keys for free. More

Will at the service center was really helpful. He made sure my problem got fixed. I really appreciate his help. His customer service is AWESOME! He made sure my problem got fixed. I really appreciate his help. His customer service is AWESOME! More

Video Inspection is a scam and borders o,n fraud for the suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix t suggested "repairs" that the dealer's inspector strongly indicated were needed. A quarter cup of dot 3 brake fluid and a 1/2 cup of Pepsi to fix the corroded battery terminal. These were the only repairs NEEDED. I purchased an STP air filter to round out the maintenance. An unsuspecting car owner would have been soaked for many hundreds of dollars in excess of 600.00 SHAME More

Provided excellent service got me and in out . The guy knew exactly what to do and he know about my cat .thanks for everything The guy knew exactly what to do and he know about my cat .thanks for everything More

Great service as usual, this time as a walk-in. Video on time and expected service done properly. Video on time and expected service done properly. More

Great Service my vehicle was cleaner than when I brought it in, ready when promised. it in, ready when promised. More

Service was comprehensive, they warranty the work, overall employee behavior is kind/professional, and the turnaround time was fantastic. I absolutely loved that they film a video of my car and walked overall employee behavior is kind/professional, and the turnaround time was fantastic. I absolutely loved that they film a video of my car and walked me through the findings BEFORE I was required to approve or deny services to be performed. Service was a bit expensive, but you get quality service for your money. More

Once again Paige provided excellent service and explained to me the needs for my vehicle issues being properly addressed. She is an excellent customer service representative!! to me the needs for my vehicle issues being properly addressed. She is an excellent customer service representative!! More

Jaime and Alex were really helpful with assisting in completing my recall service repairs ! Great service at the Nissan location! completing my recall service repairs ! Great service at the Nissan location! More