Shottenkirk Nissan Katy - Service Center

Paige was very polite and professional. My car was ready quickly and included oil change and inspection. My car was ready quickly and included oil change and inspection. More

Jaime is efficient and honest. I welcome his advice. I like the video inspection offered as well. I welcome his advice. I like the video inspection offered as well. More

Will was professional, courteous, and extremely knowledgeable and thorough with the needs of my car. I feel very safe driving it! Thanks, Will! knowledgeable and thorough with the needs of my car. I feel very safe driving it! Thanks, Will! More

I come in for all my oil changes and the staff are so polite and professional, especially my advisor George. He is great and always gets me in and out! The location is very clean as well. polite and professional, especially my advisor George. He is great and always gets me in and out! The location is very clean as well. More

This was the easiest dealership I have worked. Great and fast service, great quality with or without appointment, good value price. Great and fast service, great quality with or without appointment, good value price. More

Very good service. gave me a precise expectation time it would take for my car to be done. Jamie was very helpful in recommending me what is the most important services gave me a precise expectation time it would take for my car to be done. Jamie was very helpful in recommending me what is the most important services that need to be done and which ones I can do the next time I come around for service again. I trust his judgment. More

Professional Polite Clean environment got me all the together I will always come back for service 😊 together I will always come back for service 😊 More

Jaime is excellent to work with. Professional and friendly. Takes care of me every time I visit. Professional and friendly. Takes care of me every time I visit. More

Paige is fantastic as a service advisor and I will definitely continue to use her and use this dealership again. We service multiple vehicles there! Unfortunately, I have assigned this a 3 star ra definitely continue to use her and use this dealership again. We service multiple vehicles there! Unfortunately, I have assigned this a 3 star rating because I went in for a simple oil change and found oil leaking (staining) all over my garage floor. This was an honest mistake and one they resolved quickly and promptly, however, that doesn't address the damage done to my garage floor. I've never had an oil change result in a leak afterwards, but understand things do happen and people are humans. I'll be back but wish this didn't occur. More

Always pleasant. Always helpful. Works with me around my crazy work schedule. And I really appreciate that. Always helpful. Works with me around my crazy work schedule. And I really appreciate that. More