Shottenkirk Nissan Katy - Service Center

very friendly, they explained the whole process very well and I did not have to wait so long and I did not have to wait so long More

George is always helpful and gets me what I need. He’s informative and makes sure I get everything you need. He’s informative and makes sure I get everything you need. More

Service was completed in a timely manner. Service rep kept me updated good communication from service department. Service rep kept me updated good communication from service department. More

Paige provided excellent service. Upon arrival, she checked me in quickly and kept me up to date on my service needs. She properly explained any necessary work I may need in the fut Upon arrival, she checked me in quickly and kept me up to date on my service needs. She properly explained any necessary work I may need in the future in order to keep my car running smoothly. A+ to Paige. More

Jaime was very helpful in getting me the info I needed. He shared the facts, didn't try to push anything on me, let me make the final decision about the needed service on my vehicle. He shared the facts, didn't try to push anything on me, let me make the final decision about the needed service on my vehicle. More

Fast, efficient and professional…Alex Gutierrez kept me informed and was correct in her estimation of a one hour wait. Especially liked the video clip from the mechanic, Miguel. Nice touch and informative. informed and was correct in her estimation of a one hour wait. Especially liked the video clip from the mechanic, Miguel. Nice touch and informative. More

Very professional and I like the mechanic that video s underneath my car and my engine to show me if I have a problem underneath my car and my engine to show me if I have a problem More

They are very helpful & friendly! They were able to quickly let me know what needed to be fixed on my car They were able to quickly let me know what needed to be fixed on my car More

My experience at Shottenkirk Nissan was great! The customer service was outstanding. Jaime Rohlmeier was professional, customer oriented, customer friendly, and good at what he does. Jaime made me The customer service was outstanding. Jaime Rohlmeier was professional, customer oriented, customer friendly, and good at what he does. Jaime made me feel welcomed, and as a valued customer. He explained all the details of services provided. More

Love this dealership. Especially will from the service department. Always nice and friendly and goes the extra mile. Especially will from the service department. Always nice and friendly and goes the extra mile. More