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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,387 Reviews

1,387 Reviews of Shottenkirk Nissan Katy - Service Center

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May 31, 2022

Very good attention, from the vendors, especially Mr. Victor, to the service and maintenance personnel such as Wuillian Salazar, but in general they all make a great team, I recommend them 100% and perso More

by MICHALEXIS29678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor MArtinez, Daniel Cardona, Will Salazar
May 31, 2022

Timeframe and service was good. I enjoyed the video provided by the service tech. I wish a car wash was still provided as part of the oil change service. It makes the $200+ cost a l More

by katynissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
May 31, 2022

Excelent service! More than expected. I will recommend it and return for the next service More

by CLOPEZ5214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
May 31, 2022

Service time was good. George was helpful and took care of me as always. I've purchased two cars from this dealer over the years and service has always been good, but it's More

by KSHARI25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Work was completed on time and everything was done correct. It was to my satisfaction More

by MDMAHON920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

This dealership has very great and fast service. Makes sure you get everything u need done and excellent! More

by RACHELLEE.2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
May 30, 2022

Great service! Jaime was superb as usual. Always attentive and results driven. This location is always on point. More

by chrisgill512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
May 27, 2022

Advisor was great and very prompt. Received all updates and videos a bout service. Thank you More

by SALIHBASICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

It took them 3, hours only to tell me that I had an oil leak because the last technician did not screw the cap back on correctly and they would have to charge me for the oil change or take it to the Nissan More

by JUANITARODGERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t remember her name. I think it was Alessandra.
May 25, 2022

They work fast! Great customer device from Will Salazar. I was able to come in, identify the issue and have it fixed in less than week. More

by BNDIAZ_04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
May 26, 2022 -

Shottenkirk Nissan Katy responded

BNDIAZ_04, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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