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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,376 Reviews

1,376 Reviews of Shottenkirk Nissan Katy - Service Center

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May 20, 2022

Good behavior and attention. Techs were looking for the points raised and found the issue. More

by FELIPEECV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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May 20, 2022

My experience was awesome. This is my 2nd time and it was a breeze and the service person is always awesome. Been than an experience I’ve had in IL. More

by NICKY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022

Great team of advisors. Service department works quickly to get your vehicle serviced and back to you. Daily and weekly updates and text status a plus. More

by TRACKKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Rohlmeier
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May 20, 2022 -

Shottenkirk Nissan Katy responded

TRACKKER1, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 18, 2022

it was a great experience! my time with the advisor and the dealership as a whole was efficient and helpful. More

by houston 1341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Kuebler, Jaime Rohlmeier
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May 18, 2022 -

Shottenkirk Nissan Katy responded

houston 1341, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!!

May 18, 2022

All is great, so far. Won't really know for a couple of weeks if repairs were satisfactory, vehicle has to be driven to give review. More

by GREENVTRUE
Recommend Dealer
Yes
Employees Worked With
Don't have name
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May 20, 2022 -

Shottenkirk Nissan Katy responded

GREENVTRUE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 18, 2022

Quick fast and easy process. Very satisfied with my first visit for servicing Some vacuuming or cleaning at servicing may WOW customers if implemented More

by RUPALRAWAL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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May 20, 2022 -

Shottenkirk Nissan Katy responded

RUPALRAWAL76, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 17, 2022

good service good attention not quick at all but I understand the dealer is pretty busy on saturday More

by ZULETA3081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Tamez, Alexandra Gutierrez
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May 18, 2022 -

Shottenkirk Nissan Katy responded

Hello ZULETA3081, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Nissan Katy. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 17, 2022

The service I received from Mr. Tamayo was outstanding. Very polite and respectful. Because of his service I will return. More

by HHEMB51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro Tamayo
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May 18, 2022 -

Shottenkirk Nissan Katy responded

HHEMB51, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 17, 2022

My visit was great! It was quick and the guys there were friendly and yeah I would take my 350z back More

by ED521191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro Tamayo
Report | Print
May 18, 2022 -

Shottenkirk Nissan Katy responded

ED521191, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

May 17, 2022

Service was very good and professional service and timely matter I will go back with issues More

by luischevez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler
Report | Print
May 18, 2022 -

Shottenkirk Nissan Katy responded

luischevez1, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

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