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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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May 16, 2022

Great service, always taking care of costumers and always very vigilant of driver's safety. The place to go More

by YETIMAN_73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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May 18, 2022 -

Shottenkirk Nissan Katy responded

Hello YETIMAN_73, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Nissan Katy. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 15, 2022

Great customer service and added an oil change into my visit so I would not have to return within a week. All issues resolved with radio, paint chip and key fab. Very satisfied! More

by SPLAWNY_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Shottenkirk Nissan Katy responded

Hello SPLAWNY_2000, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Nissan Katy. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 14, 2022

The experience was awesome, when I arrived at Shottenkirk the atención was VIP Thanks for all More

by NRODOLFOLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2022 -

Shottenkirk Nissan Katy responded

NRODOLFOLOPEZ, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

May 14, 2022

Very quick and efficient. I appreciated the special offer they provided for upcoming oil changes. More

by LDMNissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2022 -

Shottenkirk Nissan Katy responded

LDMNissan, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

May 13, 2022

Thank you William for you attention and Service Ít was excellent. He was very concerned about solving the problem that my car presented, very pleased with his treatment More

by MARIALE2707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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May 18, 2022 -

Shottenkirk Nissan Katy responded

MARIALE2707, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 13, 2022

The service was quick and efficient. The attendants were friendly and helpful. I was in and out quickly. More

by CCLYN32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler
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May 18, 2022 -

Shottenkirk Nissan Katy responded

CCLYN32, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 12, 2022

Geroge did a good job and went above and beyond in both visits. The service time has gotten better since the ownership changed. More

by FAIZR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2022 -

Shottenkirk Nissan Katy responded

Hello FAIZR, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Nissan Katy. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 12, 2022

Responsive, attentive to needs and wants of their customers, do their due diligence to ensure customer is satisfied More

by HOLCOMBLEAZENBYALEXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa, Jordan, Jaime Rohlmeier
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May 18, 2022 -

Shottenkirk Nissan Katy responded

Hello HOLCOMBLEAZENBYALEXIS, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Nissan Katy. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 11, 2022

Best Service department in the City of Houston. Great employees, nice facility, great prices....highly recommend... More

by SCOTTROSS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 18, 2022 -

Shottenkirk Nissan Katy responded

SCOTTROSS2, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 11, 2022

Jamie was very helpful in checking me out and answering my questions. THANK YOU Jamie! More

by CGREILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 18, 2022 -

Shottenkirk Nissan Katy responded

CGREILLY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

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