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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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May 11, 2022

This was my first visit to Shottenkirk, I was pleased with the friendliness of Jaime my service advisor. If this dealership does not have the turn over in personnel the last one had I will go back.. More

by JW_WEAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
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May 18, 2022 -

Shottenkirk Nissan Katy responded

JW_WEAVER, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 10, 2022

Paige was great, always stayed on top of my issues and kept me informed on what was going on. More

by DETRHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler
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May 19, 2022 -

Shottenkirk Nissan Katy responded

DETRHON, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 10, 2022

Friendly, knowledgeable, and great experience. Manager was very generous on lending us another vehicle until the one purchased arrived. More

by BRAVONURSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Amjad, Mehran Abedini, Paige Kuebler
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May 18, 2022 -

Shottenkirk Nissan Katy responded

BRAVONURSING, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Katy!

May 09, 2022

Serve and staff, amazing! George my rep was very helpful. Overall, great experience and atmosphere. More

by PATRICK77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2022 -

Shottenkirk Nissan Katy responded

Hello PATRICK77, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Nissan Katy. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

May 09, 2022

First time going to this dealership to service my son’s car and they were so easy to deal with. Will in service was great to deal with and was very communicative throughout the process waiting on insurance More

by CHRISTOP125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Salazar
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May 19, 2022 -

Shottenkirk Nissan Katy responded

CHRISTOP125, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 09, 2022

Sandro was great to work with! I look forward to bringing my car back for another change and working with Sandro. More

by Katytxqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro
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May 19, 2022 -

Shottenkirk Nissan Katy responded

Katytxqueen, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 09, 2022

My service was excellent, Sandro was very helpful and courteous. I will definitely be continuing my service with Shottenkirk Nissan Katy. More

by VASQU.JOSE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro
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May 19, 2022 -

Shottenkirk Nissan Katy responded

VASQU.JOSE7, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 09, 2022

Outstanding and expedited service. Very good and professional service writer. The waiting area is clean More

by RANGELS7711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro Tamayo
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May 19, 2022 -

Shottenkirk Nissan Katy responded

RANGELS7711, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 08, 2022

The attention and service was excellent even though not having made an appointment. I like the video inspection More

by ALEJANDRO.DELAPAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

ALEJANDRO.DELAPAZ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 07, 2022

Best place to service your Nissan in the Houston area. They are always fast and friendly. More

by WATCHLVR81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Kuebler
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

WATCHLVR81, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

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