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Shottenkirk Nissan Katy - Service Center

Katy, TX

4.7
1,364 Reviews

1,364 Reviews of Shottenkirk Nissan Katy - Service Center

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May 05, 2022

Excellent service and super quick! Very affordable and persistent on customer needs. Happy customer here! More

by MARISOL_505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Gutierrez
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May 19, 2022 -

Shottenkirk Nissan Katy responded

MARISOL_505, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 05, 2022

Super fast and friendly service. Excellent communication throughout the process. Will highly recommend them to all friends and family. More

by VIPERSDEN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Purdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ross, Vinny Gopinath, Paige Kuebler, Darrell Lake, Jaime Rohlmeier, Alexandra Gutierrez, Will Salazar, Adam Evans
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May 19, 2022 -

Shottenkirk Nissan Katy responded

VIPERSDEN73, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 04, 2022

Service was good and i liked the video they sent of what they saw during the service. I just find it disappointing that an oil change and tire rotation takes an hour and a half when I have an appointment bo More

by TAMERA.CROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

TAMERA.CROSBY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

May 04, 2022

After paying extra for fuel injector overhaul, a week later the engine light on the dashboard came on. A bottle of injector cleaner in gas tank made the light go off, but shouldn't over $200 have done m More

by JOE.A.MUSIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

JOE.A.MUSIL, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

May 04, 2022

Any time I needed any service done, Paige went above and beyond to make sure I was taken care of. More

by KUTCH750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moustapha Mar, Paige Kuebler
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May 19, 2022 -

Shottenkirk Nissan Katy responded

KUTCH750, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 04, 2022

Quick service. Very friendly and Porfessional staff. I love the new pm rates. Will continue business here More

by koch4787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Lake
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

koch4787, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

May 04, 2022

The dealership was great in finding the problem I was having with my car and offering a easy solution. I’m glad I was able to bring my car to this Nissan for maintenance. More

by BRITT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandro, Paige Kuebler
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May 19, 2022 -

Shottenkirk Nissan Katy responded

BRITT44, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 03, 2022

This service was there for me at a time I really needed it. So thank for for my service technician at Katy Nissan who offered me this opportunity. I have shared this service with other friends that could p More

by BERTHA_CHAMBLISS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Salazar
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

BERTHA_CHAMBLISS, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 03, 2022

Service was quick. Sales didnt try and push me to buy things I didnt need. More

by TSHARP9271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgette Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

TSHARP9271, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

May 02, 2022

Everything went super well. Wait time was very satisfactory. glad to see a coupon deal at the dealership More

by HIEU_T_N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Rohlmeier
Report | Print
May 19, 2022 -

Shottenkirk Nissan Katy responded

HIEU_T_N, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

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