Shottenkirk Nissan Katy - Service Center

My experience was delightful. The employees were, professional, personable, and informative. Service was timely and efficient. The employees were, professional, personable, and informative. Service was timely and efficient. More

My first visit didn’t go so well I was there over an hour just to find out my vehicle was not even close to being ready even though I was told it would take about 45 min. Some issues had occurred on there en just to find out my vehicle was not even close to being ready even though I was told it would take about 45 min. Some issues had occurred on there end but to keep this brief I had to return the next day. The person I dealt with made the second visit better. More

Enjoy working with George he is always informative and helpful with needs or issues I might have helpful with needs or issues I might have More

Very quick service and George was very helpful explaining what was wrong with my car. what was wrong with my car. More

They were prompt to attend to my vehicle. The service provider,George, was very friendly and helpful. The service videos are a welcome treat. The service provider,George, was very friendly and helpful. The service videos are a welcome treat. More

perfer not to comment at this time. maybe sometime later. have other things present at hand maybe sometime later. have other things present at hand More

An excellent team I travel past several other dealers to have my Altima serviced there. A small item on my recent service had been overlooked and I needed to return to have it checked. When I did, the tec have my Altima serviced there. A small item on my recent service had been overlooked and I needed to return to have it checked. When I did, the tech (Jaime) had already researched the issue saving me the inconvenience of waiting further. More

Amazing people working here, went to get an oil change, Will took care of me and he was extraordinary. Will took care of me and he was extraordinary. More

PAIGE WAS AWESOME. HER COMMUNICATION WAS ON POINT FROM START TO FINISH. I WILL ALWAYS GO TO HER. HER COMMUNICATION WAS ON POINT FROM START TO FINISH. I WILL ALWAYS GO TO HER. More

Paige was great, took care of all the issues I had with the vehicle and on time. the vehicle and on time. More