Shottenkirk Toyota Granbury

Simple tasks take hours went well in for east tire patch, key fob battery replacement and car battery change was there for 5 hours they also never changed key fob battery but said they did key fob battery replacement and car battery change was there for 5 hours they also never changed key fob battery but said they did More

If you are going to this dealership because you think the price online is competitive, don't make the trip. That is not the price you will be asked to pay. They have a Customer Care(?) and reconditioning fee price online is competitive, don't make the trip. That is not the price you will be asked to pay. They have a Customer Care(?) and reconditioning fee that will add $5K. This what we used to call bait and switch. I guess if it didn't make them a lot of money this way they wouldn't play this game. This was my second deal with this dealership, but the ownership was different when I purchased my first vehicle. Live and learn. More

Never felt like salesman . felt like friend or family giving advice and help would night recommend. Worth the drive. felt like friend or family giving advice and help would night recommend. Worth the drive. More

Saturday was busier than it is in an early morning weekdays. The wait time was longer but still acceptable. weekdays. The wait time was longer but still acceptable. More

Did the job in a friendly, efficient, and competent manner. What more can you ask for? manner. What more can you ask for? More

I have only been here twice but they have been great so far as waiting on service at the dealership goes. One thing I would like to see is that they periodically wipe down and sanitize the waiting room cha far as waiting on service at the dealership goes. One thing I would like to see is that they periodically wipe down and sanitize the waiting room chairs. Mine smelled like old man hair grease. Next time I will bring my own wipes just in case they still haven't cleaned the chairs. More

Purchased vehicle and drove off lot at 8:30p. During hr drive home could not use lowbeam headlights at all because they were so dim. When called no response to complaint, I even emailed the finan During hr drive home could not use lowbeam headlights at all because they were so dim. When called no response to complaint, I even emailed the finance manager (his was the email I had as I sent all docs to him) when I finally got them to look at it they “adjusted” the light height and said it was good. Still have no low beams I’ve replaced the bulbs and cleaned the covers. The problem is the projector lens inside the assembly.. And a new set of headlights is over 500.. on top of this they did not send the check to my previous financier until 3 weeks after purchase. I wouldn’t recommend this place anyone. More

I bought a car from them and the check engine light keeps coming on. I’ve only had the car for about a month now. Not impressed with them now. And, it’s hard to talk to the service department. coming on. I’ve only had the car for about a month now. Not impressed with them now. And, it’s hard to talk to the service department. More

Asked if there were any up charges to price on new vehicles, was told NO. When I got there (2 hour drive), dealer said there was $6,000 in adds to the original sticker price. False advertisement. vehicles, was told NO. When I got there (2 hour drive), dealer said there was $6,000 in adds to the original sticker price. False advertisement. More

Ryan P was very helpful and went above and beyond doing a personal delivery of my new vehicle to me in Aibiliene personal delivery of my new vehicle to me in Aibiliene More