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CARI SIMPSON
CARI SIMPSON at Shottenkirk Toyota Granbury

CARI SIMPSON

SERVICE RETENTION COORDINATOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
464 Reviews

Dealership Experience

18 yrs

Industry Experience

18 yrs

Languages Spoken

English English

4.9

464 Reviews

Write a Review

464 Reviews of CARI SIMPSON

July 01, 2026

Dealership Rating
Employee Rating

We have traded and had our vehicles serviced at this location for years. Friendly capable staff. More

by 817texasballew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE, Ozzie Villarreal, Janie Long

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Jul 01, 2026

Shottenkirk Toyota Granbury responded

We appreciate your loyalty over the years and are glad our team has consistently provided friendly, capable service. It’s been a pleasure servicing your Toyota Tundra and assisting with your trades. We look forward to supporting you for many more years. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

January 03, 2026

Dealership Rating
Employee Rating

Thank You Dallas and Service Crew I'm pleased and satisfied! Merry Christmas to Y'all! Y'all are wonderful ❤️ More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OSCAR BLACK, KIM MOORE, GARLAND ROBINSON, ALEX RODRIGUEZ, CRAIG HOFER, BROOKE PIERCE, Ozzie Villarreal, Janie Long , HEATHER COPELAND, Dallas, Alex, Michael Cordell Mikey Brown

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Jan 03, 2026

Shottenkirk Toyota Granbury responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

May 31, 2025

Dealership Rating
Employee Rating

Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! More

by margiewood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , HEATHER COPELAND, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, Denise Bone

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Jun 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , HEATHER COPELAND, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! More

by Mo642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , HEATHER COPELAND, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 24, 2025

Dealership Rating
Employee Rating

Alex at is fantastic! He goes above and beyond to keep me informed throughout the service process, always providing honest and clear updates. He makes sure I’m in the loop More

by Samrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ

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Mar 25, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 05, 2024

Dealership Rating
Employee Rating

On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More

by KENNETH.PEAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ

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Nov 06, 2024

Shottenkirk Toyota Granbury responded

KENNETH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

October 29, 2024

Dealership Rating
Employee Rating

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , HEATHER COPELAND, MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Oct 30, 2024

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

Dealership Rating
Employee Rating

Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More

by hegna001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ , EFRAIN ELI RODRIGUEZ

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Oct 21, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 22, 2024

Dealership Rating
Employee Rating

I am happy with the purchase except that the discussion was about a different color the whole time I was talking about the truck. As I am not that picky, I can see a customer getting turned off by this tac More

by LJHAMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

Report | Print
Sep 23, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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