Shottenkirk Toyota Granbury

Bought a truck a week before I was able to pick it up. When I was finally able to pick up truck, there were several things missing off the truck. GM suggested I put it on MY insurance! When I was finally able to pick up truck, there were several things missing off the truck. GM suggested I put it on MY insurance! More

A very pleasant experience as always that’s why I continue to go back. David bone did an excellent job taking care of me. continue to go back. David bone did an excellent job taking care of me. More

Have had continued outstanding service and maintenance from Shottenkirk. The personnel are always friendly and accommodate my vehicle maintenance needs. Garland is very professional, courteous and helpful from Shottenkirk. The personnel are always friendly and accommodate my vehicle maintenance needs. Garland is very professional, courteous and helpful when we come in for our vehicle service. More

I have had wonderful purchase experience at this dealership, the staff was pleasant & had full knowledge about the vehicles. I loved it . The services offered at this dealership are awesome & ver dealership, the staff was pleasant & had full knowledge about the vehicles. I loved it . The services offered at this dealership are awesome & very convenient for the customers. More

The service writers were very attentive and knowledgeable. We received excellent service! We were very happy with our experience. knowledgeable. We received excellent service! We were very happy with our experience. More

I was pleased with the service for my car but you use to wash the cars after you service them. Mine had greased fingerprints on it! wash the cars after you service them. Mine had greased fingerprints on it! More

Excellent service, courteous and timely. Garland did a great job of keeping me informed. did run out of coffee though...... great job of keeping me informed. did run out of coffee though...... More

The air-bag recall was handled fine. I was quoted $399 to replace upper and lower ball joints with OEM parts which I provided when I made the appointment. After I dropped the vehicle off, I got a call the th replace upper and lower ball joints with OEM parts which I provided when I made the appointment. After I dropped the vehicle off, I got a call the that the ball joints would cost $988 labor only. I declined because I can get them replaced by good mechanics for $400. Your sales department did the same when I was shopping for a used Camry. Advertised price of $23,950 is increased to $33,000 on deal write-up. I bought the same year & spec vehicle in Ft. Worth for the advertised price of $23,500. Your sales methods are deceitful, dishonest, and disgusting. I will never purchase a vehicle from you. Your service department apparently works under the same protocols as the sales. More

Took a long, long time for a simple oil change and inspection. Everything was done with professionalism, just took almost an hour. Washing is a great service. inspection. Everything was done with professionalism, just took almost an hour. Washing is a great service. More

Ryan Peterson was very nice, friendly and sincere. He was honest, and me being a single woman shopping alone I felt very comfortable buying from him. was honest, and me being a single woman shopping alone I felt very comfortable buying from him. More