Shottenkirk Toyota Granbury

I had 3 different opinions at Shottenkirk on what service my 4 runner needed. You people need to get on the same page. I came home and did did some study. Then planed for myself on what service my 4 runner my 4 runner needed. You people need to get on the same page. I came home and did did some study. Then planed for myself on what service my 4 runner needed. I made two trips to Shottenki get things done right. THAT'S NOT GOOD. More

There are two individuals that need to be recognized: Jeff from sales and Garland from service. I was at the Toyota dealership about three times. At no point did Jeff place any pressure on me. He w Jeff from sales and Garland from service. I was at the Toyota dealership about three times. At no point did Jeff place any pressure on me. He was extremely knowledgeable on the Tacoma. Very easy to talk with. With the relaxed atmosphere and the awesome Tacoma, I had to have. Jeff and I worked the numbers, and was approved. The next day , I went to the service department to have the front side windows tinted. Garland approached me, addressed me by my last name. She was expecting me, as Jeff spoke to her, letting her know of the circumstances. I wanted a cover for the bed of the truck, and she already knew as Jeff had told her. Communication been sales and service was above reproach. These two individuals make your competitors look like amateurs. Good experience. Bob Spinder More

This is my third time buying a Prius from this dealership! Great service everytime! They go out of their way to make sure you're happy and get the car you're after! dealership! Great service everytime! They go out of their way to make sure you're happy and get the car you're after! More

Serviced Department - Timely, efficientService Writer - Serviced Department - Timely, efficient Service Writer - Matthew - Excellent, Thorough, Friendly, Attenuative Cashier Cari - Excellent, Friendly Serviced Department - Timely, efficient Service Writer - Matthew - Excellent, Thorough, Friendly, Attenuative Cashier Cari - Excellent, Friendly Happy with overall customer care, Happy with overall experience Will return,, only please get car w3ash repaired More

Garland was attentive and took care of my service as expected. They even washed my car. I will return again in next 5000 miles for sure. expected. They even washed my car. I will return again in next 5000 miles for sure. More

Wonderful experience, felt great with everything. Will tell others about this dealership. Everyone was was very helpful and attentive. I truly enjoyed the experience. Thank again. tell others about this dealership. Everyone was was very helpful and attentive. I truly enjoyed the experience. Thank again. More

Garland is an excellent service advisor. Very efficient and sharp. She kept me informed at all times as the work progresses. Best experience since I have been visiting for service and sharp. She kept me informed at all times as the work progresses. Best experience since I have been visiting for service More

Todays visit to Shottenkirk was very good and timely. There was a little thing I had to go back for. The mechanic that was handling the inspection failed to return the "setting on the dashboard info. There was a little thing I had to go back for. The mechanic that was handling the inspection failed to return the "setting on the dashboard info. I went back to have it checked and a young lady came out of one of the service offices and immediately asked if she could help AND after we went to the RAV for a look, she reached in and tapped a "button" on the steering wheel and IT WAS FIXED!! More

This dealership is the best. They sales and service are always very attentive, professional, ready and willing to help. I have bought several cars from this dealership and have always had a good experience always very attentive, professional, ready and willing to help. I have bought several cars from this dealership and have always had a good experience. More

it was just a visit to replace the 12 volt battery in my Avalon hybrid for only $362.. done in about 30 minutes.. quicker than the average visit.. Avalon hybrid for only $362.. done in about 30 minutes.. quicker than the average visit.. More