
Shottenkirk Toyota Granbury
Granbury, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Thank you for your quick completion of my vehicle. All service was done as requested. I hope you will be able to perform a vehicle wash soon. service was done as requested. I hope you will be able to perform a vehicle wash soon. More
Everything was fine, except that they didn't let me know that my car was ready 🙃. I have no idea how long I waited, unnecessarily. It would have helped, if they had told me that I needed to watch for my ca that my car was ready 🙃. I have no idea how long I waited, unnecessarily. It would have helped, if they had told me that I needed to watch for my car to come out. More
Was not happy with my last visit. I was charged $200 for 20 mins of work. I’m going to be doing my business at family Toyota in Burleson from now on. 20 mins of work. I’m going to be doing my business at family Toyota in Burleson from now on. More
Service was very prompt and our technician that received our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! More
Making a bad situation right Things started off bad for me at dealership. Walked from the table, but when sales manager got back in town and I told him my experience, he took swi Things started off bad for me at dealership. Walked from the table, but when sales manager got back in town and I told him my experience, he took swift and aggressive action to make it right which tells me that customer experience matters and they care about their reputation. It's all won by how you finish and they finished strong for me. More
Sales manager just about ruined the purchase Salesman, Oscar Black was awesome. His Sales Manager just about had me going to another dealer. Price of truck was very good, but they tried to slip i Salesman, Oscar Black was awesome. His Sales Manager just about had me going to another dealer. Price of truck was very good, but they tried to slip in unnecessary and “rip off” items. They wanted to charge me $500 for nitrogen in my tires in the future. Since the atmosphere is 80% nitrogen, I said no. There was also $500 for “administrative” items. It was explained that this was paperwork and make ready items. Since they charge $150 doc fees, I said no. We finally agreed to a compromise. The Sales Manager was, in my opinion arrogant. He told me he was going to change my mind about I decided to handle financing. Eventually, bought the truck, thanks to Oscar Black the salesman. If you buy from them, watch out for the “hidden costs”. I guess all dealers do this, but the Sales Manager’s arrogance was almost too much. Sales Manager was Billy Bohrmann. More
Experience Good experience, worth the drive to get the truck i wanted. I would recommend the dealership to anyone looking for a Toyota car or truck. Good experience, worth the drive to get the truck i wanted. I would recommend the dealership to anyone looking for a Toyota car or truck. More
Melissa got the best technician with certain needed knowledge to work on trailer hitch and wiring harness. Always pleasant to work with and get everything done as quickly as possible. knowledge to work on trailer hitch and wiring harness. Always pleasant to work with and get everything done as quickly as possible. More
Didn't change the oil filter when they did the oil change I caught their service dept doing a crappy oil change when they did NOT change the filter! I showed the service manager James Moore where the previous I caught their service dept doing a crappy oil change when they did NOT change the filter! I showed the service manager James Moore where the previous OEM filter was still on the car. He looked and agreed they do not carry that filter AND he had their service tech re-change the oil with a filter. Obviously the tech was pissed and did a hurry rush job, he scratched my fender with his belt buckle and left grease on the fender as well !! What a punk. I have a new name for this Dealership....I call it SHODDYWORK from now on More
Pleasant Drove over an hour. price was reasonable. From the time we arrived with test driving the car to finalized financing process is about 2 hours. . Drove over an hour. price was reasonable. From the time we arrived with test driving the car to finalized financing process is about 2 hours. . More