Shottenkirk Toyota Granbury

NO INTEGRITY Do not buy anything from this dealership! While getting financed through my bank they raised the price of the vehicle by $5,000.00. When I called to Do not buy anything from this dealership! While getting financed through my bank they raised the price of the vehicle by $5,000.00. When I called to ask why the price had gone up I received two different stories. I was first told that the vehicle was marked down due to a sale, which had just ended. Then I was told the increase in price was due to the vehicle receiving some modifications. So, I asked the salesperson to ask the manager if he would honor the original price and he said no. I tried to provide them the documentation from my bank justifying that I was approved for the amount that was advertised. Unfortunately, they did not care! Therefore, people hate dealing with and going to car dealerships! More

Excellent service as always! I made an appointment over the phone and the young lady was very sweet. I arrived at the dealer on tine and they took the car and didn’t have to wait that much. the phone and the young lady was very sweet. I arrived at the dealer on tine and they took the car and didn’t have to wait that much. More

Great dealership. Great service. They helped me get exactly the vehicle I wanted at the price I needed. Would highly recommend this dealership to family and friends. exactly the vehicle I wanted at the price I needed. Would highly recommend this dealership to family and friends. More

This dealership is a very friendly and professional dealership. They took me right in at my appointment time and took very good care of me in a timely manner. dealership. They took me right in at my appointment time and took very good care of me in a timely manner. More

Easy and Simple All the staff and Jeff Logan made my first car purchase painless! I cant say enough good things about Shottenkirk Toyota Granbury. The best customer s All the staff and Jeff Logan made my first car purchase painless! I cant say enough good things about Shottenkirk Toyota Granbury. The best customer service around. More

Oscar provided an exceptional experience. Vehicle purchase was for our daughters first car. Thank you for making it an awesome experience for our family!!! Will definitely recommend Oscar and team purchase was for our daughters first car. Thank you for making it an awesome experience for our family!!! Will definitely recommend Oscar and team to anyone looking for a vehicle. More

All of the employees I have dealt with have been great. Courteous and polite. Work was completed on time. BUT I Do miss the popcorn and coffee. Courteous and polite. Work was completed on time. BUT I Do miss the popcorn and coffee. More

Polite and Professional Very professional and polite team from the service managers to the front desk. Very accommodating waiting area and I really appreciate the scheduling Very professional and polite team from the service managers to the front desk. Very accommodating waiting area and I really appreciate the scheduling service, very easy to use.. More

Great Service - Always!!! Love Shottenkirk Toyota and the people who work there. Always great service!! Brought it in for my 15K service, They found a strut that was needing Love Shottenkirk Toyota and the people who work there. Always great service!! Brought it in for my 15K service, They found a strut that was needing to be replaced. It was done at my convenience and at no cost as it was under warranty. More

First part of the car buying experience was a little rocky. We had an appointment at 1 o’clock and didn’t actually speak to anyone until 2. But when we did actually speak to someone and start looking an rocky. We had an appointment at 1 o’clock and didn’t actually speak to anyone until 2. But when we did actually speak to someone and start looking and the paperwork and everything, it went a million times smoother. Probably the only reason I even bought something there was because of one person. The sales manager Brian Curtis. Our salesman was great but you could tell he was new so Brian stepped in and helped close the deal and made sure we were getting exactly what we wanted. Our salesman Weldon, though he lacked experience was also very easy to work with and in time I think he will make the perfect car salesman! More