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Shottenkirk Toyota Granbury

Granbury, TX

4.5
3,109 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
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5100 U.S. 377

Granbury, TX

76049

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Showing 3,109 reviews

February 08, 2024

1st purchase was a nightmare. But they reached out to me to make it right. They came through in a big way. They made all things right and they earned another shot next time. Speci More

by SilverZ06
Recommend Dealer
Yes
Employees Worked With
Barry Schwerdt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyronne Wells
Feb 08, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 08, 2024

Went in in response to your letter for a "free" oil change and was charged $2.50 for a shop fee. The letter promised a complimentary car wash, which was broken. And was told after an "inspection" that More

by Rick Stone
Recommend Dealer
No
Employees Worked With
Alex Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Shottenkirk Toyota Granbury responded

Rick, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Toyota Granbury and ask for one of our managers.

February 07, 2024

Quick and easy, clean dealership. Very pleasant experience. Great customer service. Answered all my questions. More

by QUEENBEEDH54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Simcoe
Feb 08, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

February 07, 2024

Very good service. Professional adviser and explained all services needed . Repair was done on a timely matter and was reminded of next service. More

by GUNN404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

February 05, 2024

We had our Escalade serviced here despite it being a toyota dealership. Very professional, friendly and quick service! Gavin was great to work with. We'll be back! More

by ashleesimcoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Simcoe
Feb 05, 2024 -

Shottenkirk Toyota Granbury responded

ashlee, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 04, 2024

I needed a new battery. I waited only one hour for my new battery to be installed and ready to go. The associate was very helpful and courteous. More

by S-CLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I forgot his name
Feb 05, 2024 -

Shottenkirk Toyota Granbury responded

CLARK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 03, 2024

I feel like I have been snookerd, paying for parts and labor only to be told that didn't do any good. I would have to pay at least $600 more for it to work! Should have been told before I wasted time and More

by ERNESTINECRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Simcoe
Feb 05, 2024 -

Shottenkirk Toyota Granbury responded

ERNESTINE, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

February 02, 2024

Corbin was very helpful in the process of the purchase. Aryan was also very helpful. More

by BRAD83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corbin, Aryan Rodriguez
Feb 05, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

February 02, 2024

I had a fantastic time with the service department for servicing my vehicle and Alex the service advisor was awesome. More

by connor mcghee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Shottenkirk Toyota Granbury responded

connor, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 01, 2024

Muy buen trabajo y servicio, estoy muy agradecida. Alex fue increíble y nos ayudó con todas la preguntas que tenía. More

by maria montes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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