Shottenkirk Toyota Granbury

Eli was very kind and super helpful and knowledgable! Highly recommend this dealership for service Highly recommend this dealership for service More

This place is really clean and nice. The waiting area is very cozy and Eli is an amazing worker. The waiting area is very cozy and Eli is an amazing worker. More

Eli is friendly, thorough and efficient. He keeps you updated and explains everything well. He is eager to help He keeps you updated and explains everything well. He is eager to help More

Ely was so nice and made me an appt. They checked my car and let me know what I need to do and the cost I will be able to get these things done one by one They checked my car and let me know what I need to do and the cost I will be able to get these things done one by one More

I love getting my car fixed up here; Eli is always so knowledgable! Will definitely be returning for service whenever my car needs service! knowledgable! Will definitely be returning for service whenever my car needs service! More

Recently I have taken my 2012 Tundra in to Shottenkirk Toyota for service and was very pleased both times! Moriah is very good at her job! She is friendly and professional! She was prompt in greeting me w Toyota for service and was very pleased both times! Moriah is very good at her job! She is friendly and professional! She was prompt in greeting me when I arrived, gave me a timer and explained how long the service should take! I will be going back for more service because Moriah made me feel as though my business was important! More

Seen the truck I wanted on the web site for the Weatherford location. After I filled out the info to let them know I was interested the manager called and put me in touch with a salesman I told him Weatherford location. After I filled out the info to let them know I was interested the manager called and put me in touch with a salesman I told him the stock number I was interested in and I let him know it would be a couple of days before I could come out. The next day I emailed the salesman to let him know what time to expect me and that I assumed the truck was on the lot. The following day I drove 45 minutes ‘to that location only to find out it was at the Granbury Location that was 15 minutes closer to my home. Mistakes happen but someone could have at least walked out on the lot and put eyes on the truck and saved me some time. I guess that should have been my first warning. So, I drove to the Granbury location. Hassan met with me and was very helpful. The VIP package was tacked on of course I expected that, it’s on the web site. What I didn’t expect was to be charged extra for the gold certification. Finally made it to the xxM office and guess what the only way to get a better interest rate is to buy to warranty. I had already been there three hours are more and was beat down and getting hungry. I did purchase the truck but if I could have found a similar one elsewhere with close to the same mileage and color I would have most likely gone elsewhere. More

Do not shop at Shotenkirk Toyota used made 1 payment then engine blows! Called and called and called took weeks to get looked at. Now waiting 4-6 months I was told at the least under the factory waranty and engine blows! Called and called and called took weeks to get looked at. Now waiting 4-6 months I was told at the least under the factory waranty and finally got a loaner a few weeks in. Took bad review to finally get a manager to call me offered me less than I paid for it loose the 3 payments and the tax’s I paid walk away loosing about $5000 way I see it way to go on the pre purchase 100 point joke inspection guys manager hung up on me thanks for your help sir More

Excellent customer service that keeps you informed about your vehicle and the whole process. Definitely shows they care your vehicle and the whole process. Definitely shows they care More

Efri provided great customer service & guidance on scheduling vehicle maintenance for my white Toyota Tacoma scheduling vehicle maintenance for my white Toyota Tacoma More