BARRY SCHWERDT JR

Shottenkirk Toyota Granbury responded

Thank you for your five-star rating. Hearing that you rely on our service department for your Tacoma means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

Shottenkirk Toyota Granbury responded

We’re glad purchasing your used RAV4 Hybrid felt effortless from start to finish. Hearing that our team made the process easy means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

Shottenkirk Toyota Granbury responded

Hearing that you found our staff friendly and our service excellent is rewarding. We’re pleased we could service your Toyota 4Runner Hybrid and that Janie was able to assist you. We look forward to welcoming you back to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

Shottenkirk Toyota Granbury responded

Thank you for sharing your experience with your new Toyota 4Runner. We’re pleased our team provided a relaxed, friendly, and efficient process. Enjoy your vehicle and we look forward to assisting you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

Shottenkirk Toyota Granbury responded

Thank you for the five-star rating. It’s great to hear our team, especially Hatty, made your visit fast and easy. Congratulations on your new Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

Shottenkirk Toyota Granbury responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

Shottenkirk Toyota Granbury responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact us at (817) 776-5870 and ask for one of our managers.

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

Shottenkirk Toyota Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.