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Shottenkirk Toyota Granbury

Granbury, TX

4.5
3,109 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
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5100 U.S. 377

Granbury, TX

76049

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Showing 3,109 reviews

October 29, 2023

Be sure you are prepared and know what you are doing. They will take advantage of you otherwise. It was our fault, elderly, retired, unsure, and 10 plus years since we purchased a vehicle. They are a More

by ALICIA.ALLEN1859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Schwerdt Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Espinoza
Oct 31, 2023 -

Shottenkirk Toyota Granbury responded

ALICIA.ALLEN1859, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 and ask for one of our managers.

Nov 01, 2023 -

ALICIA.ALLEN1859 responded

I called and although I was told that I could pay the car off in a week, they now tell me it will take the whole month and I will owe about $200 extra on top of the payment. I spoke to Jason, and no one is taking responsibility for having taking advantage of us.

October 28, 2023

Overall great experience. Nick found the car I was looking for. I had reached out to many dealers in the Dfw area, but Nick was the one that came through! He knew the ins a More

by MACECH
Recommend Dealer
Yes
Employees Worked With
Nick Castro, Tyronne Wells
Oct 31, 2023 -

Shottenkirk Toyota Granbury responded

MACECH, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 26, 2023

Was easy, stress free and Donte made it the best experience for me. Ask for him he will make it a good and an easy process! More

by 43blakeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte, Patterson
Oct 31, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 23, 2023

I had made an appt. two days in advance, for an oil change and was slightly early. Chris was apologetic and let me know the wait would be probably 2 hours or more. I ma More

by JERRYGC1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 24, 2023 -

Shottenkirk Toyota Granbury responded

JERRYGC1941, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 20, 2023

It took a little longer than expected but they were busy and I did get there early in case they were able to get me in early More

by MCHLHEARNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Lexus worked with me and my wife to help us both find the vehicles we wanted More

by CLIFFHAUSLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Schwerdt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyronne Wells
Oct 20, 2023 -

Shottenkirk Toyota Granbury responded

CLIFFHAUSLER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 18, 2023

Was not a fan of this dealership. They gave the car out as a loaner when I was on my way to the dealership...after I confirmed with them twice that day that I would be there for our a More

by TMOB97
Recommend Dealer
No
Employees Worked With
Tyronne Wells
Oct 19, 2023 -

Shottenkirk Toyota Granbury responded

Thank you for your feedback. We would like to extend our most sincere apologies. Due to current market volatility, we are pricing our vehicles immediately following an acquisition. All are reconditioned and made ready for immediate sale. The internet price is the advertised price plus reconditioning, tax, title, license, and any dealer installed options. We disclose this on our website under each vehicle’s information page. If you would like to discuss this further, please contact the General Manager, Barry Jr. Schwerdt at 817-765-1020

October 14, 2023

Alex said that he would include it in my packet. The price is for the tires that would fit my car. It was not there. More

by CAROLYNARCHIE
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Shottenkirk Toyota Granbury responded

CAROLYNARCHIE, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

October 14, 2023

This dealership is hands down the best dealership I have ever been too! Highly recommend. There was little miscommunication but they cleared it up and then went above and beyond. I was skeptical of dealersh More

by anonymousguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hatty Whaley, Lexus Williams
Oct 16, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 13, 2023

worked with me on what i wanted done now and plan for future repairs needed. More

by WC145938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donte Patterson
Oct 16, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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