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Shottenkirk Toyota Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
3,109 Reviews
Toyota Dealership In Granbury Near Fort Worth, TX Shop Shottenkirk Toyota of Granbury Today Are you searching for an affordable new or used Toyota near Fort Worth, Texas? If so, you'll find the competitive offers you're looking for at Shottenkirk Toyota of Granbury! We proudly help local Texas drivers locate the precise Toyota that suits their needs, so whether you're after a sleek new Toyota Camry sedan or a powerful Tacoma or Tundra pickup truck, you'll find it here at our new and used car dealership. You can begin researching your next new Toyota right here on our website. Our Toyota dealership proudly offers competitive rates near Fort Worth, TX, that make driving a new Toyota possible. So visit us in Granbury, TX or give us a call at 817-776-5244 today! Why Buy & Service Here? When you're looking for extra value and perks, turn to our dealership in Granbury that's home to Shottenkirk Customer Care, which offers driving peace of mind thanks to powertrain coverage, key replacement, dent and ding repair, windshield repair and an array of other valuable services. We welcome local drivers to visit our service center for Toyota Express Maintenance, where our service is always fast and coffee and Wi-Fi access while you wait are always free!
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5100 U.S. 377

Granbury, TX

76049

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Showing 3,109 reviews

October 13, 2023

The truck was not ready to be pickedup. 6 days later it doesn't run. More

by SHOALMIRE67
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Lexus Williams
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Oct 13, 2023 -

Shottenkirk Toyota Granbury responded

SHOALMIRE67, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1020 so we can discuss some solutions.

October 10, 2023

The customer service is great. Tyronne and nick helped me out and got me exactly what I wanted. I will for sure be buying future vehicles from them More

by BRANDONMICHAELJONES22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Castro, Tyronne Wells
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Oct 11, 2023 -

Shottenkirk Toyota Granbury responded

BRANDONMICHAELJONES22, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 07, 2023

Serviced my truck Friendly and efficient No complaints Nice people The cashier was great A More

by TIMTHEWATERGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 03, 2023

Friendly, helpful, courteous, listens to customer wishes and tries to fulfill customers request as best they can. More

by KARMANDRAKE11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnay , Aryan Rodriguez
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Oct 04, 2023 -

Shottenkirk Toyota Granbury responded

KARMANDRAKE11, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

October 02, 2023

A re-call issue was taken care of very well and Alex R. Was helpful and friendly. Thank you. More

by DEHAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Shottenkirk Toyota Granbury responded

DEHAZ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

September 30, 2023

Alex Rodriguez, as well as the whole service staff, have always been "top notch" when it comes to customer service, which makes having my vehicle serviced an overall hassle-free experience. Good folks who More

by Twoon47!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Lieston (my spelling) was very pleasant during my shuttle service., Rob Floroplus, Heath Kidder
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Oct 02, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

September 29, 2023

I still don’t feel comfortable trusting that prices and quality are in line with other auto repair shops. I would like to feel confident the prices will be fair and quality will be outstanding. I have hear More

by BCHIGHNOTE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Bennet
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Oct 02, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Granbury

September 28, 2023

Alex was very patient and kind in explaining details about my car. He even helped me find a coupon I could use when checking out!! Exceptional customer service. More

by PACEFAM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Shottenkirk Toyota Granbury responded

PACEFAM4, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 28, 2023

Great service up front to purchase my new vehicle. There was a bit of a hiccup on delivery dates but it all worked out in the end. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None
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Sep 29, 2023 -

Shottenkirk Toyota Granbury responded

Eric, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

September 28, 2023

Good purchasing experience overall. I left the salesperson a couple of messages and never got a return call. Finally spoke to a sales manager and they answered my questions. More

by JACOOK0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyronne Wells, Juan Espinoza
Report | Print
Sep 29, 2023 -

Shottenkirk Toyota Granbury responded

JACOOK0, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

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