Shottenkirk Toyota Granbury - Service Center

They were nice, but my car wasn't cleaned and my service light wasn't reset light wasn't reset More

Garland handles all my automotive service needs. Everything done as expected. Great Job !!! I will be back every five thousand miles. !!! Everything done as expected. Great Job !!! I will be back every five thousand miles. !!! More

I met at the door very quickly and my issue was handled right away , I was very impressed right away , I was very impressed More

Service rep was very friendly. Check-in was quick. Everything in sight was clean and orderly. Truck was delivered with a fresh wash. Cashier was also friendly and courteous. Everything in sight was clean and orderly. Truck was delivered with a fresh wash. Cashier was also friendly and courteous. More

I made an online appointment and it was on time. Garland did a great job. did a great job. More

The employees were all great and knowledgeable to work with, It was indeed a total and pleasurable experience. with, It was indeed a total and pleasurable experience. More

Every one is friendly and very accommodating. They fix whatever is needed. Service Dept 👍 excellent service. whatever is needed. Service Dept 👍 excellent service. More

Had to drive to Granbury to replace roof molding that was done by body shop in August due to hail damage. The lady who waited on me was not so friendly when I explained there should be no charge due to warra done by body shop in August due to hail damage. The lady who waited on me was not so friendly when I explained there should be no charge due to warranty work by body shop. . Chad did a great job in keeping me informed when parts arrived. Not happy that Shottenkirk closed body shop in Granbury. More

My visit was pleasant, clean facilities, friendly staff. Would recommend, actually already did. Two Tundras Would recommend, actually already did. Two Tundras More

My car has a weird code that none of the dealerships had seen before and after towing to 2 locations I was able to get my car to Shottenkirk in granbury and they figured it out, worked with my warranty comp seen before and after towing to 2 locations I was able to get my car to Shottenkirk in granbury and they figured it out, worked with my warranty company and even serviced the fuel injectors and filters for me. When I went to pick the car up it wouldn’t start. The young lady Kathryn in service was AMAZING. She was courteous, on the ball, extremely diligent and made sure to go above and beyond to get my car back to me. All it needed was a new battery at that point and she even had the master mechanic go through the vehicle to make sure there would be no further issues. One of the best dealership I’ve ever been to. More