Shottenkirk Toyota Granbury - Service Center

My car has a weird code that none of the dealerships had seen before and after towing to 2 locations I was able to get my car to Shottenkirk in granbury and they figured it out, worked with my warranty comp seen before and after towing to 2 locations I was able to get my car to Shottenkirk in granbury and they figured it out, worked with my warranty company and even serviced the fuel injectors and filters for me. When I went to pick the car up it wouldn’t start. The young lady Kathryn in service was AMAZING. She was courteous, on the ball, extremely diligent and made sure to go above and beyond to get my car back to me. All it needed was a new battery at that point and she even had the master mechanic go through the vehicle to make sure there would be no further issues. One of the best dealership I’ve ever been to. More

Excellent customer service, repair of car competed as promised. I have no problem recommending the dealership to anyone promised. I have no problem recommending the dealership to anyone More

Shottenkirk is our go to dealer for buying Toyota’s and keeping them in great shape. keeping them in great shape. More

Made an appointment but it didn’t matter as walkins went before me. Waited over two plus hours. Not acceptable. before me. Waited over two plus hours. Not acceptable. More

My only complaint was that I was limited on time and I was told it would nit take that long. Well it took about an hour longer than I was told. was told it would nit take that long. Well it took about an hour longer than I was told. More

I have been buying a carb& getting it serviced at this dealer for years. Since it changed hands the service & attention to detail is not nearly as good. Very disappointing. dealer for years. Since it changed hands the service & attention to detail is not nearly as good. Very disappointing. More

Great service from Chad - Superstar Service Pro who expedited everything from start to finish - very helpful! expedited everything from start to finish - very helpful! More

They always do quality work and got me in and out quickly Thanks as always Thanks as always More

I purchase my vehicle here and have taken it here for all my service…they’ve always done a great job my service…they’ve always done a great job More

I was a walk-in needing a tonneau cover for my Ford Truck.... from dealing with Kim in Parts, to ending with Garland in Service the experience was AWESOME! Garland and Kim answered all my questions Truck.... from dealing with Kim in Parts, to ending with Garland in Service the experience was AWESOME! Garland and Kim answered all my questions as well as treating me like a Family Member.... The entire process was painless and professional, informed me of all progress, called me upon completion and the installation was perfect!! Even topped off my wiper fluid without asking Dave Powell More