Shottenkirk Toyota Granbury - Service Center

Service takes entirely too long even with appointment. My appt was at 7:00 an I did not leave until 9:15 on a simple first check . I had to ask for my ticket so I could pay an leave after watching car My appt was at 7:00 an I did not leave until 9:15 on a simple first check . I had to ask for my ticket so I could pay an leave after watching car sit outside ready. Not a good experience but used only because it was close. More

Awesome service especially the lady service advisor , she got my car in and out very quickly!! got my car in and out very quickly!! More

I had a 2:30 appointment and it took an 1 hour and 45 minutes to service my vehicle. I feel this is approximately 1 hour too long. I put that I would recommend this dealership to others but this is not minutes to service my vehicle. I feel this is approximately 1 hour too long. I put that I would recommend this dealership to others but this is not the first time I have had to wait too long. When I first bought this truck I was super pleased with the service departments time efficiency. More

Service manager Kirk responded immediately to service problem and made sure car was okay and engine was not damaged. problem and made sure car was okay and engine was not damaged. More

My tires were all at 24psi after they did a tire rotation...I had to inflate them when I arrived home. rotation...I had to inflate them when I arrived home. More

The service staff was very courteous and service was done on time as promised. The car was washed and windows cleaned. on time as promised. The car was washed and windows cleaned. More

They even replaced a bad floor mat!! It’s the little things like that and the quick service that brings me back things like that and the quick service that brings me back More

I have received excellent service every time that I had my car in for service. All service people were extremely helpful each time. Great dealer. my car in for service. All service people were extremely helpful each time. Great dealer. More

Excellent service … they did a superb job and quite quickly. I will for sure cone back quickly. I will for sure cone back More

Took three times longer than they said. Word word word Took three times longer than they said. Word word word word word word word word Took three times longer than they said. Word word word word word word word word More