Shottenkirk Toyota Granbury - Service Center

They took very good care of my truck. My only issue is that the tech misunderstood the service advisor and replaced the cabin air filter, (it actually needed it). The issue is that I didn't know about it that the tech misunderstood the service advisor and replaced the cabin air filter, (it actually needed it). The issue is that I didn't know about it until it was time to pick up my truck. No one called to tell me it had been done. I was shown the old filter and told they could put it back in if I didn't want to pay for it. In my opinion it was there mistake and I shouldn't have had to pay for it. I also believe they were sure that I would once I saw it. That's not quite right to me. More

Always a pleasant experience! Will be coming in soon for annual State inspection. See you then! annual State inspection. See you then! More

Quality work. Although the 4 hour wait was a bit, you can't put a price on safety. Nice job, folks! can't put a price on safety. Nice job, folks! More

Good experience. Nice people. Everything done that was needed. Vacuumed the floor was nice. Wait time was ok. needed. Vacuumed the floor was nice. Wait time was ok. More

Work done as requested in a timely manner and very professional. Competitive prices Service was very assistive. professional. Competitive prices Service was very assistive. More

Attendant was courteous and they did a good job cleaning the car. Service was faster than normal. the car. Service was faster than normal. More

Wonderful service!Everything was explained in detail & Wonderful service! Everything was explained in detail & all efforts were made to keep the price more than reasonable! Wonderful service! Everything was explained in detail & all efforts were made to keep the price more than reasonable! More

Did not fix the issue after 3 trips. Replacement part failed or was failed when installed. Maybe it’s covid or maybe they are terrible. failed or was failed when installed. Maybe it’s covid or maybe they are terrible. More

I am very pleased with Shottenkirk here in Granbury. There service is wonderful and my questions are always answered the employees are curtious and helpful. There service is wonderful and my questions are always answered the employees are curtious and helpful. More

Appears to be friendly and detailed as to the services performed.xxxx xxxx xxxxx xxxx xxxxx xxxxxx xxxxxxx xxxx xx zxxxx xxxx xx xx xx performed.xxxx xxxx xxxxx xxxx xxxxx xxxxxx xxxxxxx xxxx xx zxxxx xxxx xx xx xx More