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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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July 20, 2021

I called the dealership to see about scheduling service for my Toyota Tacoma and they fortunately had an opening for me to bring it in. It took about an hour or less. A very kind and helpful group shottenk More

by Beverelyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beckler
July 16, 2021

The service was fine, but it took an hour and a half. That is the longest time I have ever spent for an oil change and registration inspection. More

by GILMAR0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Marquart
July 15, 2021

Disappointed in service, technician and had car in multiple times for same problem and still are having issues. I do not have confidence in the shops ability. More

by Ralphdarby7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Shottenkirk Toyota is a good dealership. The folks there are courteous and professional. They take good care of my vehicles and they go out of their way to help. They are easy to recommend. More

by JGOSSETT404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
July 14, 2021

At least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at More

by j.young49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

after 1 week of waiting for the repairs to be done i still have not received my vehicle. they keep telling me they havent gotten the parts yet. i am very dissatisfied. More

by cersatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cari Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler, Jackson Brannan
July 09, 2021

Excellent - Took my Toyota vehicle in for service. Forgot to mention I needed an inspection. I was able to come back later the same day and get the vehicle inspected More

by CRAIGCALES
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

You could have told me my complimentary maintenance was over before you charged me $100 for a simple oil change and a fire rotation. Shame on you More

by OLDENGARM83
Recommend Dealer
No
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

The service is generally quick and everyone is friendly and helpful. I have always had my vehicle serviced at this location and will continue into the foreseeable future. More

by JDMOORE2445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

The attendant didn't go over what was done to my car. They usually wash it, but this time didn't even wash the windshield. More

by TCMSTORAGE18
Recommend Dealer
No
Employees Worked With
Matthew Marquart
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