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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,668 Reviews

1,668 Reviews of Shottenkirk Toyota Granbury - Service Center

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July 14, 2021

At least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at least 25 words at More

by j.young49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

after 1 week of waiting for the repairs to be done i still have not received my vehicle. they keep telling me they havent gotten the parts yet. i am very dissatisfied. More

by cersatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cari Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler, Jackson Brannan
July 09, 2021

Excellent - Took my Toyota vehicle in for service. Forgot to mention I needed an inspection. I was able to come back later the same day and get the vehicle inspected More

by CRAIGCALES
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

You could have told me my complimentary maintenance was over before you charged me $100 for a simple oil change and a fire rotation. Shame on you More

by OLDENGARM83
Recommend Dealer
No
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

The service is generally quick and everyone is friendly and helpful. I have always had my vehicle serviced at this location and will continue into the foreseeable future. More

by JDMOORE2445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

The attendant didn't go over what was done to my car. They usually wash it, but this time didn't even wash the windshield. More

by TCMSTORAGE18
Recommend Dealer
No
Employees Worked With
Matthew Marquart
July 03, 2021

This was my first visit to this dealer. They really seem like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. More

by Dave B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Service writers and cashier are all excellent. The one negative is finding a screw attaching the new engine splash shield loose, there was a gap of ~1/8" visible from standing out side of the vehicle. I t More

by SONNYMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

SUPERB service …. Will for sure come back in the future More

by Esego
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
June 30, 2021

Ryan Peterson is the best he was able to help us get the best price and fix up my ac compressor and a minor tire issue before I took my new car off the lot very happy with my purchase and experience workin More

by JO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Peterson, Pete Gutierrez
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