Shottenkirk Toyota Granbury - Service Center

This was my first visit to this dealer. They really seem like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. like they have it together here. The staff was very friendly and attentive. Looking forward to my next visit. More

SUPERB service …. Will for sure come back in the future More

Service writers and cashier are all excellent. The one negative is finding a screw attaching the new engine splash shield loose, there was a gap of ~1/8" visible from standing out side of the vehicle. I t negative is finding a screw attaching the new engine splash shield loose, there was a gap of ~1/8" visible from standing out side of the vehicle. I tightened the screw. More

Ryan Peterson is the best he was able to help us get the best price and fix up my ac compressor and a minor tire issue before I took my new car off the lot very happy with my purchase and experience workin best price and fix up my ac compressor and a minor tire issue before I took my new car off the lot very happy with my purchase and experience working with Ryan and I would highly recommend him to anyone looking to buy a good vehicle!! More

They really took care of me and the vehicle. They communicated with me throughout the process. They sent an email to confirm my appointment with the dealership. communicated with me throughout the process. They sent an email to confirm my appointment with the dealership. More

I always have a positive experience when visiting the service department. They are quick to assist, are knowledgeable and courteous. Chad gave me updates during my most recent visit. The waiting area is service department. They are quick to assist, are knowledgeable and courteous. Chad gave me updates during my most recent visit. The waiting area is clean and comfortable. More

The service department is helpful, friendly and professional. In this case the problem was quickly and accurately diagnosed, repair and parts quoted and parts obtained. Once parts were received the professional. In this case the problem was quickly and accurately diagnosed, repair and parts quoted and parts obtained. Once parts were received the repairs were quickly completed. More

Having to wait nearly two hours for an oil change, when an appointment is scheduled is ridiculous. I see no reason to return to the dealership since I now am paying for my service. an appointment is scheduled is ridiculous. I see no reason to return to the dealership since I now am paying for my service. More

My hostess did a great job of waiting on me. My checkout was good and my overall experience was thorough, friendly, and everyone was pleasant was good and my overall experience was thorough, friendly, and everyone was pleasant More

I have contacted Toyota many times. I have a BRAND new Toyota 4 runner and my brakes squeak. It’s embarrassing and I’m highly disappointed. It has nothing to do with the service it’s that no one is fixing Toyota 4 runner and my brakes squeak. It’s embarrassing and I’m highly disappointed. It has nothing to do with the service it’s that no one is fixing the issue More