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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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June 22, 2021

The people are very curious and kind. Didnt have much done to my car but I feel confident that everything that was needed was done. Thanks More

by DENNIS.C73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler, Jackson Brannan
June 20, 2021

I was treated very well. It was a very long process in getting the parts for my '08 Solara, but Garland was a real bulldog in tracking the parts. More

by gdmalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Awesome experience. The fact that you require 25 words Awesome experience. The fact that you require 25 words minimum for a review is absolutely ridiculous. I can summarize my entire service experience More

by ken93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

THEY HAVE THE WRONG NAME ON OUR INVOICE. I HAVE NOTIFIED THEM TWICE. The first time I called it to Garlands attention. The second time the gentleman I talked to did not know how to correct the information. More

by PEGGY.HULCE
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

I was satisfied with service I received when getting my oil change and tire rotation. Took a little longer than I expected but overall a good experience. More

by TD_TURNER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Great customer service! Garland is very helpful, informative and courteous. I look forward to working with her or Matthew as they work to ensure my car is delivered to expectations. More

by THIGPEN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
June 16, 2021

ONLINE APPOINTMENT WORKED GREAT, CAR IMMEDIATELY WORKED ON AND DONE QUICKLY. EVERYONE WAS VERY COURTEOUS. I AM VERY PLEASED WITH THE WHOLE EXPERIENCE SINCE I WAS IN A BIG HURRY, More

by RANCHO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

The repair service to my vehicle was performed faster than what I was told. The service advisor was exceptional. When next am shopping for a car, Shottenkirk is my number one first choice. More

by Lawrencealalade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

I had an appt at 8am. Showed up 10 mins. Was promptly waited on. Not too long of a wait for my service to be completed. More

by DRPLETZKE
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Chad was very professional and friendly he said he would call me with an update on my vehicle and amazing he did people don’t always do what they say they’re going to thank you good job More

by WILLSEY.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad M
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