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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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June 07, 2021

Service advisor Garland was excellent. Best advisor I’ve ever had!!! I’ve made multiple visits since 2019 when I bought my new highlander platinum More

by PALOOSA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

The service center was quick and efficient. The body shop was not great. Had money stolen from my console in the paint and body shop. About $20.00 in coins. More

by stillcleanin
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2021

The staff always greets us quickly and asked what service is needed and show you the waiting area. They always service my vehicle with great care and are very timely. More

by JKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

I think it would be nice to have had the car washed before I picked it up. It’s a little detail that makes your customer service just a little better than others. More

by FRANKCAMBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

They got us in same day, and communicated all repairs. The staff was professional, and easy to work with. Check out was quick, and the staff was very friendly. More

by ALVINSCOTT714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

I was able to set the appointment very easily from home. Checking in was quick and the waiting area is comfortable. Plus the work was completed quickly. More

by NOWLINJV20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

All the employees go above and beyond to help their patrons. Thank you for all you do. I will continue to do business with you. More

by standridgejj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Logan
June 01, 2021

Customer service oriented team. Polite and courteous staff. Completed work timely and did an inspection of vehicle then made recommendations for other service interval maintenance. More

by BYANCEY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Brannan
June 01, 2021

Great and speedy service, I was worried I was going to have to wait longer, I was in and out with a new fuel pump in about 1 he. More

by SBUTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

Front end alignment completed on time with no surprises. Every one I dealt with at Shottenkirk Toyota Granbury was professional, helpful and friendly. We will continue to bring our vehicles to Shottenkirk T More

by SONNYMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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