Shottenkirk Toyota Granbury - Service Center

As always, the regular service on my Prius was a very pleasant experience: the waiting area is attractive & comfortable and the people are professional & friendly! Thanks! pleasant experience: the waiting area is attractive & comfortable and the people are professional & friendly! Thanks! More

We needed a new battery for our FJ Cruiser and it went quickly at our appointment time. Thanks! The service department waiting area is clean and well set up for safe and comfortable waiting. quickly at our appointment time. Thanks! The service department waiting area is clean and well set up for safe and comfortable waiting. More

Excellent customer service. Attention to detail. Booking is easy and my vehicle is alway taken in as soon as I arrive. Waiting room is clean and comfortable. is easy and my vehicle is alway taken in as soon as I arrive. Waiting room is clean and comfortable. More

It took two trips to the dealership, but second time all replacement parts were on site and recall repair service went smoothly. Clear communication and follow through. replacement parts were on site and recall repair service went smoothly. Clear communication and follow through. More

I take my fleet vehicles to get cleaned and serviced. They always come out better than expected. The service is fast and always done correctly They always come out better than expected. The service is fast and always done correctly More

Ryan took great care of me during my purchase. He was a man of his word in making sure I received everything I wanted in a vehicle. He was friendly and made the care buying experience hassle free. I am ver man of his word in making sure I received everything I wanted in a vehicle. He was friendly and made the care buying experience hassle free. I am very satisfied with my purchase. More

It’s hard to make an appointment and get in at that time. Sometimes you have to wait hours. My car hasn’t been fixed properly, but instead of working back in right away to make this game right, I was tol Sometimes you have to wait hours. My car hasn’t been fixed properly, but instead of working back in right away to make this game right, I was told I might have to wait 2-3 hours after I got there for my assigned appointment time. More

The service department is accomodating on their scheduling and and ultra and the work was efficient. We waited for the car in a nice space. scheduling and and ultra and the work was efficient. We waited for the car in a nice space. More

Service Department has always done a great job with my now over 200,000 mile Camry. Finally replaced front brakes for first time this visit and price ($50 coupon on site) and experience was excellent. now over 200,000 mile Camry. Finally replaced front brakes for first time this visit and price ($50 coupon on site) and experience was excellent. More

They did not rotate the tires on vehicle because I forgot to give them the tire lock. This is not there fault but as a customer service ..1 They should have looked at the service rep. Should have looked at t to give them the tire lock. This is not there fault but as a customer service ..1 They should have looked at the service rep. Should have looked at tires and asked for the wheel lock or 2 They could have called and asked where it was instead of just not doing it. That is why they were given 3 stars. Nothing bad but not expecting anything more. More