Shottenkirk Toyota Granbury - Service Center

Excellent customer service. Attention to detail. Booking is easy and my vehicle is alway taken in as soon as I arrive. Waiting room is clean and comfortable. is easy and my vehicle is alway taken in as soon as I arrive. Waiting room is clean and comfortable. More

I take my fleet vehicles to get cleaned and serviced. They always come out better than expected. The service is fast and always done correctly They always come out better than expected. The service is fast and always done correctly More

Ryan took great care of me during my purchase. He was a man of his word in making sure I received everything I wanted in a vehicle. He was friendly and made the care buying experience hassle free. I am ver man of his word in making sure I received everything I wanted in a vehicle. He was friendly and made the care buying experience hassle free. I am very satisfied with my purchase. More

The service department is accomodating on their scheduling and and ultra and the work was efficient. We waited for the car in a nice space. scheduling and and ultra and the work was efficient. We waited for the car in a nice space. More

It’s hard to make an appointment and get in at that time. Sometimes you have to wait hours. My car hasn’t been fixed properly, but instead of working back in right away to make this game right, I was tol Sometimes you have to wait hours. My car hasn’t been fixed properly, but instead of working back in right away to make this game right, I was told I might have to wait 2-3 hours after I got there for my assigned appointment time. More

Service Department has always done a great job with my now over 200,000 mile Camry. Finally replaced front brakes for first time this visit and price ($50 coupon on site) and experience was excellent. now over 200,000 mile Camry. Finally replaced front brakes for first time this visit and price ($50 coupon on site) and experience was excellent. More

Did not have a long wait even though I did not have an appointment. Everyone was friendly and helpful. You do need to get your car washer fixed. appointment. Everyone was friendly and helpful. You do need to get your car washer fixed. More

As always excellent customer service and a job well done. I would recommend this service department to my family and friends. Keep up the great customer service. I would recommend this service department to my family and friends. Keep up the great customer service. More

Garland is great a pleasure to deal with. You need more Garland is great a pleasure to deal with. You need more employees like her what a great asset you have in her at Toyota. Thanks Garland is great a pleasure to deal with. You need more employees like her what a great asset you have in her at Toyota. Thanks More

They did not rotate the tires on vehicle because I forgot to give them the tire lock. This is not there fault but as a customer service ..1 They should have looked at the service rep. Should have looked at t to give them the tire lock. This is not there fault but as a customer service ..1 They should have looked at the service rep. Should have looked at tires and asked for the wheel lock or 2 They could have called and asked where it was instead of just not doing it. That is why they were given 3 stars. Nothing bad but not expecting anything more. More