Shottenkirk Toyota Granbury - Service Center

Great service especially being short on staff friendly and prompt with recommendations of wiper blade replacement price was reasonable. I will let them service my vehicles in the future. and prompt with recommendations of wiper blade replacement price was reasonable. I will let them service my vehicles in the future. More

The service department is always able to get my vehicles in and out in a timely manner and they’re all a pleasure to work with. in and out in a timely manner and they’re all a pleasure to work with. More

All the people were very helpful and polite. I had a recall service on the airbags and I had to make two trips to the dealership because a part had to be ordered. recall service on the airbags and I had to make two trips to the dealership because a part had to be ordered. More

Help get my insurance kicked started. Couldn’t have done it without Matthew’s help in service department. I will recommend them for service, thank tou it without Matthew’s help in service department. I will recommend them for service, thank tou More

Service Advisor Garland Robinson was very friendly, competent and efficient. Repairs were completed on time as discussed and at a fair price. Several other people with whom I had contact were also very competent and efficient. Repairs were completed on time as discussed and at a fair price. Several other people with whom I had contact were also very attentive and helpful. Thanks to all. More

I came in for a 20k maintenance. I had been having trouble getting my gps to show up on my monitor and it was creating a dangerous situation when driving by myself and trying to us my phone for direct trouble getting my gps to show up on my monitor and it was creating a dangerous situation when driving by myself and trying to us my phone for directions. Hunter took the time to set up the car play and get the monitor working again! Thank you so much!!! More

Rotated my tires but then did not air them up to the required pressure. Said they checked all the fluids and inspected everything but did not fill washer fluid. required pressure. Said they checked all the fluids and inspected everything but did not fill washer fluid. More

I have been to this dealership twice and I thought my tire rotation was being completed. I wasn't expecting for the dealership to do it but at least a recommendation. I'm coming from a dealership that wa tire rotation was being completed. I wasn't expecting for the dealership to do it but at least a recommendation. I'm coming from a dealership that was doing it for free without me asking for it. More

My main reason for service was to have my oil changed after 10K miles. Secondly a tire rotation. Garland decided I did not need an oil change and did not consult with me. When checking out, I learned of after 10K miles. Secondly a tire rotation. Garland decided I did not need an oil change and did not consult with me. When checking out, I learned of no oil change. To get the oil changed I waited 45 minutes longer than the 1 1/5 hours already waited. Garland did not apologize and acted like it was no big deal. It was to me. An apology goes a long way. More