Shottenkirk Toyota Granbury - Service Center

I have always loved this location for their service, but over the past couple of years their sales department has drastically improved. Yesterday's transaction was completely painless with zero pressure. over the past couple of years their sales department has drastically improved. Yesterday's transaction was completely painless with zero pressure. More

Fast and easy pulled up dropped my car of for service issue picked it back up in a few hours really nice and helpful. Easy. issue picked it back up in a few hours really nice and helpful. Easy. More

Excellent first time service!!! Has a free oil change for first service and git tires rotated too and they did it free also. Nice add on. first service and git tires rotated too and they did it free also. Nice add on. More

I used the service department . The mechanic tried what he suspected was causing my car to kind of roadwalk. He suspected it was too high tire pressures. He said the 4 tires had too much pressure. He relea he suspected was causing my car to kind of roadwalk. He suspected it was too high tire pressures. He said the 4 tires had too much pressure. He released the pressures and said that fixed it. However, the problem is still there. I will be returning it soon. More

I had a great experience with this dealer ship in Grandbury for they were very helpful, friendly,courteous,and fast at getting my vehicle ready Grandbury for they were very helpful, friendly,courteous,and fast at getting my vehicle ready More

Our salesman Chris was great, but our follow up service appointment was much less than great. Parts had been ordered after first visit, Jackson was a very very nice serviceman who took the time to research appointment was much less than great. Parts had been ordered after first visit, Jackson was a very very nice serviceman who took the time to research the parts with the best price for me. I didn't hear back to reschedule next appointment, when I called the parts were in and I set an appointment. I arrived on time at 1:30 and at 4:30, service member came to me in the customer lounge to report that they had ordered the wrong parts - 3 hours later! That was over a week ago and I haven't received a call yet. I also discovered yesterday that the horn doesn't work in the vehicle, almost had a run-in with a car backing up, lucky no one was behind me. Isn't a horn a safety feature the dealer should have checked on before selling? More

The service was great. Mathew took the time to explain the why and how of the parts and repairs needed. The wait for parts was the down side, but out of their control. I was a mechanic in the Air Forc the why and how of the parts and repairs needed. The wait for parts was the down side, but out of their control. I was a mechanic in the Air Force for 14 years. I understand if the parts are not on hand, the vehicle has to sit. More

I bought a full extended package whe I bought the car. It raised my payments 120 per month. A year later they say I didn't buy it. I will never step foot in there again. I dont even want the car I paid too m raised my payments 120 per month. A year later they say I didn't buy it. I will never step foot in there again. I dont even want the car I paid too much for. More

From the service rep to the cashier, everyone was super nice, efficient, and a true asset to the Shottenkirk team. Thank you for being in Granbury! nice, efficient, and a true asset to the Shottenkirk team. Thank you for being in Granbury! More

The service manager was great and the clerk who took my payment was very courteous! Oscar was great as always ! Love the team and will be back! payment was very courteous! Oscar was great as always ! Love the team and will be back! More