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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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April 02, 2021

I bought a full extended package whe I bought the car. It raised my payments 120 per month. A year later they say I didn't buy it. I will never step foot in there again. I dont even want the car I paid too m More

by WECROSS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Gutierrez
April 02, 2021

From the service rep to the cashier, everyone was super nice, efficient, and a true asset to the Shottenkirk team. Thank you for being in Granbury! More

by RSGMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

The service manager was great and the clerk who took my payment was very courteous! Oscar was great as always ! Love the team and will be back! More

by TREYANDBRITTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Easy setup to get my vehicle inMy service advisor is Easy setup to get my vehicle in My service advisor is great and professional She handles anything and everything that needs to be with no complicat More

by JDMAZACJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

The staff is knowledgeable and courteous. The information given to me about the job to be done was clear and correct. Also, the work was done on schedule. Thanks! More

by DEBBIEMORRISON52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf
March 31, 2021

Always get good service. People are nice and respectful. Have bought 2 four runners from them,always good service and great maintenance. Will continue going for maintenance for my vehicles. More

by GMOMC
Recommend Dealer
Yes
Employees Worked With
Do not know who I worked with
March 29, 2021

The service for the car was great. The service and information that Garland provided me was great as well. This dealership has always been very friendly. More

by MNPERSON21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Staff is incredible. Shout out to Garland and Melissa! Y’all better keep them and Cari!! Seriously give em a raise. Appreciate department being clean and friendly More

by PTPAULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

My service rep was very friendly and relayed all needed information clearly & professionally. Thank you for taking care of my truck's oil change & for the detailed car wash! More

by KYMRIGARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

I wish the parts that got painted actually matched the rest of the car. The car is now two different colors. The only complaint I have More

by SONJA2140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Rand, Brandon Hickman, Kori Daugherty
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