Shottenkirk Toyota Granbury - Service Center

Made an appointment for 40,000 mile check, safety inspection, snd wash. If I had known wash snd safety inspection were not available, I would not have driven to Granbury. inspection, snd wash. If I had known wash snd safety inspection were not available, I would not have driven to Granbury. More

I was very pleased with the attention paid to my vehicle by you staff. Garland was efficient and attentive in taking care of my truck. by you staff. Garland was efficient and attentive in taking care of my truck. More

first bill presented was over twice quoted when I came in on time for 30000 service appointment; 45 min before car moved to bay. Bill corrected to quote plus tax on time for 30000 service appointment; 45 min before car moved to bay. Bill corrected to quote plus tax More

Service was great but didn't get free wash job after spending $360 for service! Also,there was no detailed explanation of such things as brake pad wear!! spending $360 for service! Also,there was no detailed explanation of such things as brake pad wear!! More

Had my car in and out before I knew it. The dealership had a pleasant waiting area with a little store inside. I will be back for my next service. My service writer Melissa was mighty sharp. had a pleasant waiting area with a little store inside. I will be back for my next service. My service writer Melissa was mighty sharp. More

Shottenkirk always does a great job servicing my car. Their employees are friendly and I can rely on their service to keep my car running and in great shape. Their employees are friendly and I can rely on their service to keep my car running and in great shape. More

Brought our car in for 1st service after purchasing used car. In for an oil change was pretty sure at purchase we were told our first 2 oil changes were free ?? Ask if we wanted tires rotated ( no mention car. In for an oil change was pretty sure at purchase we were told our first 2 oil changes were free ?? Ask if we wanted tires rotated ( no mention of cost presumed part of service as is with most places) Charged $2.54 to generate a work order. Battery replaced charged $36.?? that I could have had done at Oreillys for free. Also told when brought in for service we had car wash , never offered. More

Great job by service dept. no complaints. Very good experience. In and out quickly. 25 words or less I didn’t need 25 words after all. experience. In and out quickly. 25 words or less I didn’t need 25 words after all. More

Everyone was very nice but the quality of the service not so great. They didn't check filters or put oil cap back on right. so great. They didn't check filters or put oil cap back on right. More

Shottenkirk Toyota repaired my truck in a timely manner. The staff was courteous and efficient. I had to drive over an hour to get there and Matthew made sure everything was ordered and ready to go when I The staff was courteous and efficient. I had to drive over an hour to get there and Matthew made sure everything was ordered and ready to go when I got there. Melissa made sure I knew what I would be responsible for monetary wise and white would be paid for by insurance. More