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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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March 23, 2021

Shottenkirk Toyota Granbury5100 U.S. 377Granbury, TX Shottenkirk Toyota Granbury 5100 U.S. 377 Granbury, TX 76049 - is a great place to do business with! yep! yep!yep!yep!yep!yep!yep!yep!yep!yep!yep! More

by BOUVIERBABIES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott
March 19, 2021

I only dealt with one person while I was there. She was pleasant, knowledgeable, efficient, friendly, courteous. Can’t really ask for anything more from someone. She was a good people person. Nice experien More

by STANFIELDJANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

first bill presented was over twice quoted when I came in on time for 30000 service appointment; 45 min before car moved to bay. Bill corrected to quote plus tax More

by PATM.JOHNSTON
Recommend Dealer
No
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beckler, Jackson Brannan
March 18, 2021

We’ve always had our Toyota’s serviced at Shottenkirk Toyota and we’ve been happy. Generally our Service Advisor has been Melissa Cates and she’s fantastic. More

by Toyota owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
March 18, 2021

Made an appointment for 40,000 mile check, safety inspection, snd wash. If I had known wash snd safety inspection were not available, I would not have driven to Granbury. More

by JUDITHMEADOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marthew
March 18, 2021

I was very pleased with the attention paid to my vehicle by you staff. Garland was efficient and attentive in taking care of my truck. More

by shermanwall42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Service was great but didn't get free wash job after spending $360 for service! Also,there was no detailed explanation of such things as brake pad wear!! More

by JIMACARLISLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Shottenkirk always does a great job servicing my car. Their employees are friendly and I can rely on their service to keep my car running and in great shape. More

by SDREYSPRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf
March 16, 2021

Had my car in and out before I knew it. The dealership had a pleasant waiting area with a little store inside. I will be back for my next service. My service writer Melissa was mighty sharp. More

by J_LGN82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
March 13, 2021

Brought our car in for 1st service after purchasing used car. In for an oil change was pretty sure at purchase we were told our first 2 oil changes were free ?? Ask if we wanted tires rotated ( no mention More

by BADBOY124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Scott
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