Shottenkirk Toyota Granbury - Service Center

first bill presented was over twice quoted when I came in on time for 30000 service appointment; 45 min before car moved to bay. Bill corrected to quote plus tax on time for 30000 service appointment; 45 min before car moved to bay. Bill corrected to quote plus tax More

Service was great but didn't get free wash job after spending $360 for service! Also,there was no detailed explanation of such things as brake pad wear!! spending $360 for service! Also,there was no detailed explanation of such things as brake pad wear!! More

Had my car in and out before I knew it. The dealership had a pleasant waiting area with a little store inside. I will be back for my next service. My service writer Melissa was mighty sharp. had a pleasant waiting area with a little store inside. I will be back for my next service. My service writer Melissa was mighty sharp. More

Shottenkirk always does a great job servicing my car. Their employees are friendly and I can rely on their service to keep my car running and in great shape. Their employees are friendly and I can rely on their service to keep my car running and in great shape. More

Brought our car in for 1st service after purchasing used car. In for an oil change was pretty sure at purchase we were told our first 2 oil changes were free ?? Ask if we wanted tires rotated ( no mention car. In for an oil change was pretty sure at purchase we were told our first 2 oil changes were free ?? Ask if we wanted tires rotated ( no mention of cost presumed part of service as is with most places) Charged $2.54 to generate a work order. Battery replaced charged $36.?? that I could have had done at Oreillys for free. Also told when brought in for service we had car wash , never offered. More

Great job by service dept. no complaints. Very good experience. In and out quickly. 25 words or less I didn’t need 25 words after all. experience. In and out quickly. 25 words or less I didn’t need 25 words after all. More

Everyone was very nice but the quality of the service not so great. They didn't check filters or put oil cap back on right. so great. They didn't check filters or put oil cap back on right. More

Great Customer Service and work was completed in a much shorter time then I was originally told and that is nice as I was a “waiter” shorter time then I was originally told and that is nice as I was a “waiter” More

Shottenkirk Toyota repaired my truck in a timely manner. The staff was courteous and efficient. I had to drive over an hour to get there and Matthew made sure everything was ordered and ready to go when I The staff was courteous and efficient. I had to drive over an hour to get there and Matthew made sure everything was ordered and ready to go when I got there. Melissa made sure I knew what I would be responsible for monetary wise and white would be paid for by insurance. More

Tyler Akins is a very good salesman very knowledgeable and Friendly knows what he’s talking about and is very transparent love doing business with him and would buy another vehicle from him! and Friendly knows what he’s talking about and is very transparent love doing business with him and would buy another vehicle from him! More