Shottenkirk Toyota Granbury - Service Center

Great Customer Service and work was completed in a much shorter time then I was originally told and that is nice as I was a “waiter” shorter time then I was originally told and that is nice as I was a “waiter” More

Tyler Akins is a very good salesman very knowledgeable and Friendly knows what he’s talking about and is very transparent love doing business with him and would buy another vehicle from him! and Friendly knows what he’s talking about and is very transparent love doing business with him and would buy another vehicle from him! More

Everyone was so nice and courteous. Garland took really great care of me and called to explain what was found and needed. I certainly appreciated it. great care of me and called to explain what was found and needed. I certainly appreciated it. More

The sales man didn’t really seem very helpful when I dropped off. I left without 2 hubcaps. Waiting for call back from manager now.. dropped off. I left without 2 hubcaps. Waiting for call back from manager now.. More

Service is always amazing! We have other vehicles besides Toyota and we use them for all of our vehicles. Kudos to such an amazing service team! Toyota and we use them for all of our vehicles. Kudos to such an amazing service team! More

Always fast accurate service.this survey should cost you the 5 star rating. As I have stated what my sentiment was. Yet that wasn't good enough for you thus wasting my time. the 5 star rating. As I have stated what my sentiment was. Yet that wasn't good enough for you thus wasting my time. More

Mathew kept me informed during the entire visit. Service visit was one of the easiest and fastest visits in my life. You guys do a solid job!!!!! Keep up the good work. Thank you visit was one of the easiest and fastest visits in my life. You guys do a solid job!!!!! Keep up the good work. Thank you More

They took care of the recall. I was surprise on the length of time it took but I did receive a loaner car. That was nice. length of time it took but I did receive a loaner car. That was nice. More

Very poor service. I’ve had to call up there about 5 Very poor service. I’ve had to call up there about 5 times, to get an appointment. Service advisors normally don’t call you back?? Very poor service. I’ve had to call up there about 5 times, to get an appointment. Service advisors normally don’t call you back?? More

Great service at the amount quoted. Everyone i spoke with was gracious and knowledgeable. Everyone from the lady that made my reservation to the gentlemen on the shuttle. was gracious and knowledgeable. Everyone from the lady that made my reservation to the gentlemen on the shuttle. More