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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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March 12, 2021

Everyone was very nice but the quality of the service not so great. They didn't check filters or put oil cap back on right. More

by CLEMMY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Brannan
March 12, 2021

Great job by service dept. no complaints. Very good experience. In and out quickly. 25 words or less I didn’t need 25 words after all. More

by KYLEB2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Daugherty, Hunter Poimbeauf
March 11, 2021

Great Customer Service and work was completed in a much shorter time then I was originally told and that is nice as I was a “waiter” More

by TIMOTHYLASKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Sapp
March 11, 2021

Shottenkirk Toyota repaired my truck in a timely manner. The staff was courteous and efficient. I had to drive over an hour to get there and Matthew made sure everything was ordered and ready to go when I More

by VICKIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa and Matthew (Service Dept)
March 10, 2021

Tyler Akins is a very good salesman very knowledgeable and Friendly knows what he’s talking about and is very transparent love doing business with him and would buy another vehicle from him! More

by izzy2coco2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Akins
March 09, 2021

Everyone was so nice and courteous. Garland took really great care of me and called to explain what was found and needed. I certainly appreciated it. More

by Cherryfarm65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason who drove me home., John Beckler
March 08, 2021

Service is always amazing! We have other vehicles besides Toyota and we use them for all of our vehicles. Kudos to such an amazing service team! More

by CBRILLHART1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

The sales man didn’t really seem very helpful when I dropped off. I left without 2 hubcaps. Waiting for call back from manager now.. More

by JGRULKE07
Recommend Dealer
No
Employees Worked With
Matthew ?
March 05, 2021

Always fast accurate service.this survey should cost you the 5 star rating. As I have stated what my sentiment was. Yet that wasn't good enough for you thus wasting my time. More

by Mad at survey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Poimbeauf
March 04, 2021

Mathew kept me informed during the entire visit. Service visit was one of the easiest and fastest visits in my life. You guys do a solid job!!!!! Keep up the good work. Thank you More

by 211brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Brannan
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