Shottenkirk Toyota Granbury - Service Center

Everyime I bring my car in for service the check in is quick and efficient. When it is done review what was done and if anything else looks to be needed. The checkout is quick and the employee has a wonde quick and efficient. When it is done review what was done and if anything else looks to be needed. The checkout is quick and the employee has a wonderful positive attitude. More

Quick turn around on tire rotation, but pointed out would like complimentary car wash to advisor as car covered in road grime. Had to go back and ask for car wash after I had checked out....advisor failed t like complimentary car wash to advisor as car covered in road grime. Had to go back and ask for car wash after I had checked out....advisor failed to tell someone and no other employee took initiative to return a clean car to the customer. More

The whole team was great, very friendly and courteous. I was in and out in a flash, and even given recommendations for my next visit. Great Job to the Granbury Team. was in and out in a flash, and even given recommendations for my next visit. Great Job to the Granbury Team. More

Garland has ALWAYS been SUPER...knows the business, great customer service and ALWAYS PLEASANT. I've been dealing with this dealership since it came to Granbury years ago(Previously Durant). She started in customer service and ALWAYS PLEASANT. I've been dealing with this dealership since it came to Granbury years ago(Previously Durant). She started in service department and worked her way up to Assistant Service Manager.......she is a rare example of knowledgeable and customer service in this automobile industry. Need more like her. More

I always feel at home and valued in the service department at the Granbury location. This trip was for a dead battery. I left with the assurance my starter and alternator are ok - and with a new ba department at the Granbury location. This trip was for a dead battery. I left with the assurance my starter and alternator are ok - and with a new battery. More

Melissa did a great job helping us get all the maintenance and repairs we needed to get our Highlander up and back to running great. Thank you Ms. Melissa! maintenance and repairs we needed to get our Highlander up and back to running great. Thank you Ms. Melissa! More

Everyone I've come into contact has been friendly and helpful. I've purchased several vehicles from the dealership and been satisfied with the sale and the service. helpful. I've purchased several vehicles from the dealership and been satisfied with the sale and the service. More

I always ask for George. He knows Toyota cars and always does an exceptional job. He's the reason we buy and get our car serviced at Shottenkirk. does an exceptional job. He's the reason we buy and get our car serviced at Shottenkirk. More

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The service staff was extra helpful and friendly and went out their way to make me feel welcome and even kept me updated during the servicing of my car . out their way to make me feel welcome and even kept me updated during the servicing of my car . More