Shottenkirk Toyota Granbury - Service Center

I always feel at home and valued in the service department at the Granbury location. This trip was for a dead battery. I left with the assurance my starter and alternator are ok - and with a new ba department at the Granbury location. This trip was for a dead battery. I left with the assurance my starter and alternator are ok - and with a new battery. More

Garland has ALWAYS been SUPER...knows the business, great customer service and ALWAYS PLEASANT. I've been dealing with this dealership since it came to Granbury years ago(Previously Durant). She started in customer service and ALWAYS PLEASANT. I've been dealing with this dealership since it came to Granbury years ago(Previously Durant). She started in service department and worked her way up to Assistant Service Manager.......she is a rare example of knowledgeable and customer service in this automobile industry. Need more like her. More

Melissa did a great job helping us get all the maintenance and repairs we needed to get our Highlander up and back to running great. Thank you Ms. Melissa! maintenance and repairs we needed to get our Highlander up and back to running great. Thank you Ms. Melissa! More

Everyone I've come into contact has been friendly and helpful. I've purchased several vehicles from the dealership and been satisfied with the sale and the service. helpful. I've purchased several vehicles from the dealership and been satisfied with the sale and the service. More

I always ask for George. He knows Toyota cars and always does an exceptional job. He's the reason we buy and get our car serviced at Shottenkirk. does an exceptional job. He's the reason we buy and get our car serviced at Shottenkirk. More

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The service staff was extra helpful and friendly and went out their way to make me feel welcome and even kept me updated during the servicing of my car . out their way to make me feel welcome and even kept me updated during the servicing of my car . More

Great job you all do,such a excellent place, won't hesitate to come back. I was very pleased with with my truck, Thank you very much. hesitate to come back. I was very pleased with with my truck, Thank you very much. More

Our car would not start. Service rep. Was very helpful. Once we had the car towed to the dealership, the car was repaired in a couple of hours. They routinely service our vehicle and will continue all ser Once we had the car towed to the dealership, the car was repaired in a couple of hours. They routinely service our vehicle and will continue all service with them. More

Awesome! Quick, personal. Good personal service. Enjoyable experience. They have taken good care of us over the years. Thank you for being so great! Merry Christmas! Enjoyable experience. They have taken good care of us over the years. Thank you for being so great! Merry Christmas! More