Shottenkirk Toyota Granbury - Service Center

Great people and very helpful! Had our sons car serviced and they did exactly what they said even put in a new battery for his key fob. Thank you all as usual great job. and they did exactly what they said even put in a new battery for his key fob. Thank you all as usual great job. More

One small Suggestion, it would be nice to get a car wash after the service. I’ve been to other dealers and it was done. after the service. I’ve been to other dealers and it was done. More

The staff was very friendly and helpful. I was bale to get everything done to my truck quickly and at a reasonable price. I will return in the future. I have no idea of who helped me, with the mask and get everything done to my truck quickly and at a reasonable price. I will return in the future. I have no idea of who helped me, with the mask and all. He was tall and very helpful. More

I always prefer to work with Melissa in the service department. Her knowledge and ability to communicate with me before any service work is started goes above anyone else I have worked with when servic department. Her knowledge and ability to communicate with me before any service work is started goes above anyone else I have worked with when servicing or repairs are needed. She returns calls in a timely manner. More

Always a pleasure to deal with at this dealership & we really appreciate the honesty always. Everyone is always friendly & ask if you have been taken care of always. really appreciate the honesty always. Everyone is always friendly & ask if you have been taken care of always. More

Service was fast. Price for the service was reasonable. Individuals I interfaced with were helpful and friendly. I enjoyed not having other items pushed on me that my car did not need, when I just needed Individuals I interfaced with were helpful and friendly. I enjoyed not having other items pushed on me that my car did not need, when I just needed an oil change. More

I had some questions about how the service department worked and Melissa answered all my questions. She really made me feel like I mattered and that my being a customer was important. worked and Melissa answered all my questions. She really made me feel like I mattered and that my being a customer was important. More

Great service, Melissa is the best, very knowledgeable about Toyota products! She always explains what was done and has a smile on he face! Cari is fantastic at customer service. Greats me with a smile about Toyota products! She always explains what was done and has a smile on he face! Cari is fantastic at customer service. Greats me with a smile and very efficient at checkout! More

My Rav4 was in maintenance an extra long time because the parts were not easily available. I was kept aware of the progress of the repair and appreciate the report on that progress. I only have the Rav4 parts were not easily available. I was kept aware of the progress of the repair and appreciate the report on that progress. I only have the Rav4 so I appreciate the use of the loan Rav4. More

Great local dealer with super service and service department. All the people in the service ares are friendly and knowledgeable. Thanks for scheduling appointments and for all the prompt care for t department. All the people in the service ares are friendly and knowledgeable. Thanks for scheduling appointments and for all the prompt care for the recall items. James Long More