Shottenkirk Toyota Granbury - Service Center

Brought my Tundra in on short notice for routine maintenance and Melissa Cates did an excellent job to help me get it turned around so I could go out of town for Thanksgiving. maintenance and Melissa Cates did an excellent job to help me get it turned around so I could go out of town for Thanksgiving. More

I had a service appointment with no problems. In and out in no time at all. Service was great and delivered back clean and ready in no time at all. Service was great and delivered back clean and ready More

Routine maintenance for oil change. Immediately met at door by service attendant. Very professional. Identified that cabin filter and windshield wipers needed to be replaced. Both replaced within approxim door by service attendant. Very professional. Identified that cabin filter and windshield wipers needed to be replaced. Both replaced within approximately 15 minutes. Truck washed and waiting. Good job! More

Shottenkirk Toyota service department personnel were all very friendly and customer service focused. The required service was completed very timely, as promised, and I left completely satisfied. very friendly and customer service focused. The required service was completed very timely, as promised, and I left completely satisfied. More

Took a little long to do an oil change. I made my appointment the day before. Had to wait. There was no good magazines to read. appointment the day before. Had to wait. There was no good magazines to read. More

Slow service. Does not pay attention to details. Xyz. ABC. Def. Ghj klm nop qrs tuv wxyz in on by for it be why no ABC. Def. Ghj klm nop qrs tuv wxyz in on by for it be why no More

Service writer Melissa is the best PR for your dealership. Always takes best care of me. So glad she’s back. Came in for auto inspection and found there was a recall so had work done. dealership. Always takes best care of me. So glad she’s back. Came in for auto inspection and found there was a recall so had work done. More

Friendly service and good attitude. Clean facility and restrooms. No wait time. Didn’t try to oversell us services and parts. Appreciate the free car wash too. restrooms. No wait time. Didn’t try to oversell us services and parts. Appreciate the free car wash too. More

Thanks for the free car wash. Your people do great work. Thanks to the young man who greeted initially. We have been pleased with our Toyota and the dealership. Thanks to the young man who greeted initially. We have been pleased with our Toyota and the dealership. More

I waited approximately 5 hours. I did not get a paper telling me the service done on my vehicle. Not sure if it was good or bad. I would like to know what all was done on it. telling me the service done on my vehicle. Not sure if it was good or bad. I would like to know what all was done on it. More