Shottenkirk Toyota Granbury - Service Center

Always taken care of and friendly. Honest and fair on any service items. Always have vehicle to use if service requires additional time to complete. No complaints any service items. Always have vehicle to use if service requires additional time to complete. No complaints More

Always helpful - always good service - fast service as well! I will definitely come here first when it's time to buy a new car in 2022!. well! I will definitely come here first when it's time to buy a new car in 2022!. More

Every one at the dealership is both professional and very friendly it is a pleasure to have brought my car from them and have all my service also done there they are A plus . friendly it is a pleasure to have brought my car from them and have all my service also done there they are A plus . More

I came in and was taken exactly at my appointment time. All work done in a timely way. Great job done bu friendly employees. Thank you All work done in a timely way. Great job done bu friendly employees. Thank you More

Our salesman was great, and we would give him excellent in every category. The bad thing about the dealership is not one employee that we saw was wearing a mask to help prevent the spread of Covid 19. W in every category. The bad thing about the dealership is not one employee that we saw was wearing a mask to help prevent the spread of Covid 19. We as customers wore a mask to protect ourselves as well as those we encountered but no one else at the dealership showed the same respect. There was one elderly man in the repair waiting room who wore a mask. We are elderly too and was surprised to see this type of regard to the virus that could be a death for the elderdly. More

My service rep did a fantastic job during my “car crisis”. She guided me through the whole process. Garland did a great job and I really appreciate her kindness. crisis”. She guided me through the whole process. Garland did a great job and I really appreciate her kindness. More

Everyone was awesome.I was disappointed that the car wash was broken as was the last time i came for service.The price of the oil change was astronomical.I was disappointed in that.I will think twice before was broken as was the last time i came for service.The price of the oil change was astronomical.I was disappointed in that.I will think twice before the next oil change!!!! More

Wait time was short. Waiting room nice and clean. Technician went over everything they did. I will use for further service. Liked the ability to schedule online. Technician went over everything they did. I will use for further service. Liked the ability to schedule online. More

Every time I call Melissa she says,”come on”! Was not happy at all with the sales experience! The service has always Great with Melissa! I felt like I was as burden when asking questions with the financi happy at all with the sales experience! The service has always Great with Melissa! I felt like I was as burden when asking questions with the financial and insurance guy! Would not buy another Toyota from you but would definitely use Melissa and the service team! More

Took me at my appointment time and finished sooner than I expected. I was kept updated while I waited. The entire staff does and excellent job. expected. I was kept updated while I waited. The entire staff does and excellent job. More