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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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November 01, 2020

Very friendly staff. The service was very quick and efficient. They washed the vehicle- which is a nice touch! The whole experience was very solid. More

by mbenge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Yes and no! Still don’t feel like my mirror is correct! I was the second time around and the third time was bad again More

by CLELANDSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Garland and Cari are great with.I have been there Garland and Cari are great with. I have been there several times and they are always so pleasant. I always recommend them to anyone that needs servi More

by JRAG76049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

The service department was very accommodating and efficient. Garland was friendly and helpful. I was at the dealership about an hour for full maintenance and service. More

by ABRUNSON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Shottenkirk has always been great about getting my vehicles in and out when scheduled. The service advisor Melissa Cates is pleasant and knowledgeable. You should give her a raise. More

by COTTEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
October 23, 2020

I bought a truck two years ago and when it's service time I know it will be done right! Melissa has a welcoming environment. More

by Happy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't know who serviced my truck.
October 21, 2020

Garland was very cheerful and helpful when we arrived. Excellent follow up after work was completed. This is the third time we have use them for maintenance and have always been pleased with the service. More

by bobancone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

bobancone responded

Alex was very helpful

October 21, 2020

Service was prompt and accurate. I wish the price was less but they did an excellent job. I would use them again. Garland was easy to deal with. More

by CARSON713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

It took a little longer than I'd hoped. But end result was good. I always come here even though it's 100 miles from my home. More

by MELVA.CURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2020

Always friendly and efficient. Always gives choices on services needed. Polite people. Appreciate cleanliness of dealership. Always friendly for last 10 years or so of return visits. Certainly consider f More

by DORICEWORLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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