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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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September 18, 2020

Tire pressure warning light was back on 6 days after $600 in repairs. The warning light was on after I paid for the repair. I informed them, they took an additional 3 hours to repair again, but clearly stil More

by SCOTTDFERGUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cari Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler
September 17, 2020

Prompt service, friendly and efficient personnel, totally satisfied with my visit. Was able to get an appointment in my desired timeframe for routine service and the fuel pump recall. More

by MARTINSUTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Super friendly and helpful. They got to me right away without an appt. I have been going here for years, inky place ill have my car serviced. More

by ANDERSON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

Excellent Service Department. Treated me well. Had a faulty battery that initially tested marginal then following charging tested bad and was replaced under warranty. Yeah! More

by GRANDKIDS4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

A word A word A word A word A word - I do not like being made to fill this blank space in for nothing to help More

by JOHN.B.GREGG.PE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

HAVE ALWAYS RECEIVED GOOD SERVICE HERE. THE EMPLOYEES ARE VERY FRIENDLY AND POLITE. GAVE ME A RIDE HOME AND PICKED ME UP ON TIME. GOOD PEOPLE. More

by CAR5728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

My wife went to the dealership to have her vehicle inspected. An employee told her it was good to go but did not provide any documentation. She asked if she needed to pay and the employee didn’t know. More

by S.PINKSA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

Very helpful, courteous and helped me choose the service best for me. The work was done with consideration of my time. Quality in all ways More

by BRAZOSNET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
September 04, 2020

Very polite and quick to help! Will return for service. Very polite and quick to help! Will return for service. Liked making an appointment online without any hassle. Dealership was very clean and inviti More

by EMYRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Service slow and sloppy today, not usual for you. Grease spot left on my driver's seat which I was able to remove at home. More

by BAROSBORN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Beckler
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