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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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July 31, 2020

Cari and Melissa are the best Wonderful customer service Cari and Melissa are the best Wonderful customer service They both work real hard and care about the customer experience They listen to your con More

by CEASTER1109
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
July 30, 2020

Everyone was great but I paid for a $39.00 wash and nothing inside was wiped down.. outside looked good though.. It was the end of the day so I could not say anything More

by shelliecarnley
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Holder
July 30, 2020

I cannot recommend this Service Center Unfortunately, this is my second negative experience with Shottenkirk. My car had a warning light come on and I had the code run at Auto Zone. I too More

by TEAMFELTON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
July 30, 2020

ABSOLUTELY GREAT DEALERSHIPS WITH THE BEST PEOPLE. Mr Black is excellent. No pressure, he makes you feel at home. The best experience buying a car. More

by MARTIN.CLAUDIA10
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2020

My Prius presented an unusual problem that took a few weeks to figure out. The tech working on my car continued testing until the issue was resolved. Garland, the service rep, kept me informed of the p More

by SASTEED1946
Recommend Dealer
Yes
Employees Worked With
Oscar Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2020

Satisfactory Service Experience I was given an appointment time for my 60,000 mile service on my Highlander. My vehicle was promptly checked in and was returned to me in approximate More

by MMGEREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Parks
July 28, 2020

Everyone I came in contact with today was very polite, courteous, and professional. I was well pleased with the service I received today. Thank you. More

by judywh14
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 Star Nick Underwood ***** AND. I don't remember the other gentleman’s name who came in & talked to me, but 5 stars for him as well.*****
July 27, 2020

Great service and quick turnaround on repairs for Prius Replaced battery for 2010 Prius and tire rotation. Great job and quick turnaround. The service staff was there to greet me when I arrived and got th More

by MIKEPMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Logan
July 25, 2020

My service rep Melissa Cates is the best. It is not the same since ownership changed. Too many people ave left. My wife and I Have bought multiple Toyota's from this dealership. More

by BREWERNEWTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Why is Melisa Cates not this above list??????????
July 24, 2020

Customer Service outstanding. From the time I brought my car in to be repaired until I checked out at payment desk the employees were knowledgeable and courteous. My service repr More

by SBRJOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
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