Shottenkirk Toyota Granbury - Service Center

Great service and quick turnaround on repairs for Prius Replaced battery for 2010 Prius and tire rotation. Great job and quick turnaround. The service staff was there to greet me when I arrived and got th Replaced battery for 2010 Prius and tire rotation. Great job and quick turnaround. The service staff was there to greet me when I arrived and got the job done quickly. Thanks! Mike More

My service rep Melissa Cates is the best. It is not the same since ownership changed. Too many people ave left. My wife and I Have bought multiple Toyota's from this dealership. It is not the same since ownership changed. Too many people ave left. My wife and I Have bought multiple Toyota's from this dealership. More

Customer Service outstanding. From the time I brought my car in to be repaired until I checked out at payment desk the employees were knowledgeable and courteous. My service repr From the time I brought my car in to be repaired until I checked out at payment desk the employees were knowledgeable and courteous. My service representative explained what needed to be done . More

had my vehiicle in for service and new battery. very courteous and timely on getting everything done.....i have always had great service here. the service department staff has always been courteous very courteous and timely on getting everything done.....i have always had great service here. the service department staff has always been courteous and keep you informed as to what is going on with your vehicle...... More

Comments on recent service There was a slight delay when I arrived, due to only one service advisor on duty. Other than that the service was done in a timely manner. Only one te There was a slight delay when I arrived, due to only one service advisor on duty. Other than that the service was done in a timely manner. Only one technical issue. After I drove home (approximately 10 miles) I rechecked the lug bolt torque as I usually do. There were 4 lug nuts that were slightly loose. I retorqued them to the recommended 125 ft-lbs of torque. No problems, just noting a small concern. I have done this after every service since vehicle was new and this is first time that any have been loose. More

Thank you for your quick completion of my vehicle. All service was done as requested. I hope you will be able to perform a vehicle wash soon. service was done as requested. I hope you will be able to perform a vehicle wash soon. More

Was not happy with my last visit. I was charged $200 for 20 mins of work. I’m going to be doing my business at family Toyota in Burleson from now on. 20 mins of work. I’m going to be doing my business at family Toyota in Burleson from now on. More

Everything was fine, except that they didn't let me know that my car was ready 🙃. I have no idea how long I waited, unnecessarily. It would have helped, if they had told me that I needed to watch for my ca that my car was ready 🙃. I have no idea how long I waited, unnecessarily. It would have helped, if they had told me that I needed to watch for my car to come out. More

Service was very prompt and our technician that received our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! More

Melissa got the best technician with certain needed knowledge to work on trailer hitch and wiring harness. Always pleasant to work with and get everything done as quickly as possible. knowledge to work on trailer hitch and wiring harness. Always pleasant to work with and get everything done as quickly as possible. More