Shottenkirk Toyota Granbury - Service Center

Service was very prompt and our technician that received our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! our car in for our appt was very curteous and knowledgeable!!! The cashier was good and curteous as she always is!!! More

Didn't change the oil filter when they did the oil change I caught their service dept doing a crappy oil change when they did NOT change the filter! I showed the service manager James Moore where the previous I caught their service dept doing a crappy oil change when they did NOT change the filter! I showed the service manager James Moore where the previous OEM filter was still on the car. He looked and agreed they do not carry that filter AND he had their service tech re-change the oil with a filter. Obviously the tech was pissed and did a hurry rush job, he scratched my fender with his belt buckle and left grease on the fender as well !! What a punk. I have a new name for this Dealership....I call it SHODDYWORK from now on More

Melissa got the best technician with certain needed knowledge to work on trailer hitch and wiring harness. Always pleasant to work with and get everything done as quickly as possible. knowledge to work on trailer hitch and wiring harness. Always pleasant to work with and get everything done as quickly as possible. More

Hands down the best dealership I’ve worked with. I’ve bought three vehicles in as many years and plan to buy both of my daughter’s vehicles there as well. Wonderful group of people. bought three vehicles in as many years and plan to buy both of my daughter’s vehicles there as well. Wonderful group of people. More

A scheduled oil change and tire rotation shouldn’t take 2 1/2 hours. Plus they forgot to reset the oil change light, so my husband had to do it. 1/2 hours. Plus they forgot to reset the oil change light, so my husband had to do it. More

Service of my 2018 Tundra They did a great job servicing my vehicle quickly, washing the vehicle was always something the bragged about, and that was not done. So disappointed They did a great job servicing my vehicle quickly, washing the vehicle was always something the bragged about, and that was not done. So disappointed in that. More

Service on my vehicle Melissa Cates is the reason I keep returning to Durant, now known as Shottenkirk , . She makes me feel as family. If I still had my business I would h Melissa Cates is the reason I keep returning to Durant, now known as Shottenkirk , . She makes me feel as family. If I still had my business I would hire her away from you. More

Thank you for the fantastic birthday gift. You make my car feel brand new after your car wash. It's one of my favorite birthday gifts! car feel brand new after your car wash. It's one of my favorite birthday gifts! More

Safe and fast service Always feel confident when I bring my Toyota in that they will only recommend service that is vital and get me back on my way! It's nice to have all m Always feel confident when I bring my Toyota in that they will only recommend service that is vital and get me back on my way! It's nice to have all my maintenance records in one location, that they look up for me! More

Great service...every time! I have purchased my last 3 cars from this dealer. They always are attentive and offer great customer service. I will continue to buy my vehicles fro I have purchased my last 3 cars from this dealer. They always are attentive and offer great customer service. I will continue to buy my vehicles from this place. More