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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,664 Reviews

1,664 Reviews of Shottenkirk Toyota Granbury - Service Center

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June 17, 2020

Service is friendly. Only had the warranty maintenance done. No other issues. A little long with an appointment scheduled but overall a good experience. Will go back for next service due. More

by SHERRY_02
Recommend Dealer
Yes
Employees Worked With
CARI SIMPSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
GARLAND ROBINSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Great Service - Always!!! Love Shottenkirk Toyota and the people who work there. Always great service!! Brought it in for my 15K service, They found a strut that was needing More

by RDODELL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARI SIMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

All of the employees I have dealt with have been great. Courteous and polite. Work was completed on time. BUT I Do miss the popcorn and coffee. More

by MILBAR77
Recommend Dealer
Yes
Employees Worked With
CARI SIMPSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

Polite and Professional Very professional and polite team from the service managers to the front desk. Very accommodating waiting area and I really appreciate the scheduling More

by JIMRIEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARI SIMPSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

left in hot afternoon sun while there was more than space f there was no carwash after service. the staff were caually atired couldnt distinguis them from garage staff. Ihave owened 7 toyota over the last 25 More

by JOHNJAREDFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Beckler
June 15, 2020

Melissa provided excellent customer service and support. I got a car wash that was outstanding! I appreciate the personal touch the service department gives customers. More

by jaquita.price
Recommend Dealer
Yes
Employees Worked With
Melissa in service
June 15, 2020

Customer service I brought my vehicle in for service on Saturday 06-13-2020,Everyone from service adviser(Garland)to the cashier were very friendly and courteous.Thank More

by FRANKMCGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2020

dead battery I was able to get the dead battery changed on Saturday afternoon. So glad the service department was open to help me out. Garland was "johnny-on-the More

by FCLETZKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARLAND ROBINSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2020

Labor was as much as Parts I brought my 2016 Camry in for its 90k service and the cost for labor was as much as "parts". I called to discuss the cost prior to my service and was More

by SHANIMTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2020

Never Called Back I called the dealership this morning 6-15-20 and asked for a service advisor. I got through to the service adviser as requested. I told the advisor More

by dynamicdrift
Customer Service
Recommend Dealer
No
Employees Worked With
It was a new service advisor, he didn't state his name.
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