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Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,664 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,664 Reviews of Shottenkirk Toyota Granbury - Service Center
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June 01, 2020
easy in and out. great communication ask for Malissa .... she's the best. I drive from Fort Worth for my Toyota service.As a mater of fact i have recommended this shop to my friend with a ask for Malissa .... she's the best. I drive from Fort Worth for my Toyota service.As a mater of fact i have recommended this shop to my friend with a Chevy also. didn't see Cari this time but shes awesome too More
by AADUG
Verified Customer
May 26, 2020
Wait wasn’t bad and it’s always comfortable. I will say the woman I worked with told me I wasn’t going to have to pay for my oil change and said I needed new air filters so I agreed to change them out sinc the woman I worked with told me I wasn’t going to have to pay for my oil change and said I needed new air filters so I agreed to change them out since I wasn’t paying for an oil change. When I went to check out I was informed that the woman has done that before and that she misinformed me, causing my bill to be way higher than expected. I hope she was talked to and not giving people false information about what they’re having to pay for. More
by CATHERINE.G19
Employees Worked With
I don’t remember her name but none of the pictures looked like her
May 25, 2020
Hunter and the service men made sure my vehicle was no longer leaking oil after the seal had busted in the oils filter. Thank you guys for making sure my 4 runner was safe !!!!!! longer leaking oil after the seal had busted in the oils filter. Thank you guys for making sure my 4 runner was safe !!!!!! More
by BBJSWVU
Employees Worked With
Hunter Poimbeauf
May 25, 2020
Made my appointment, arrived a few minutes early, vehicle was pulled in at time of appointment. They were punctual and kept me in the loop of what was going onz was pulled in at time of appointment. They were punctual and kept me in the loop of what was going onz More
by DEREKJ1990
Employees Worked With
Heather in service
May 25, 2020
Overall, the people that helped me out we friendly and nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. More
by RAISEDONRADIO1
May 22, 2020
Excellet Customer Service The service team was very professional and showed that they care about the customer. Hunter kept me informed on the work being done on my car and cont The service team was very professional and showed that they care about the customer. Hunter kept me informed on the work being done on my car and contacted me frequently on updates. I would definitely recommend anyone to Shottenkirk Toyota for work on their vehicle. More
by SUZIE_LITTLE
May 22, 2020
VERY QUCK SERVICE I AM STILL MAD ABOUT THE NAME YOU MADE ME USE WHEN I BOUGHT MY CAR AND .I WILL NEVER GET OVER IT, NICE CARE WASH. I AM STILL MAD ABOUT THE NAME YOU MADE ME USE WHEN I BOUGHT MY CAR AND .I WILL NEVER GET OVER IT, NICE CARE WASH. More
by CAR5728
Employees Worked With
SOME NICE YOUNG LADY
May 22, 2020
Service clerk was pleasant and knowledgeable. Came in for a oil change which lasted less than an hour. The service department also washed my car. a oil change which lasted less than an hour. The service department also washed my car. More
by JUDY.ACHEMIRE
Employees Worked With
May 22, 2020
Quick, courteous service I have been frequenting this dealership location for over 6 years. They came under new management over the last year but the service remains impeccab I have been frequenting this dealership location for over 6 years. They came under new management over the last year but the service remains impeccable. More
by JTJANK1
May 21, 2020
No Complaints Melissa is great.. She's dependable and reliable,. A pleasure to work with. She's ben 100% reliable for me so far and I doubt that will change. Melissa is great.. She's dependable and reliable,. A pleasure to work with. She's ben 100% reliable for me so far and I doubt that will change. More
by RHMEARNSSR
Employees Worked With
Melisssa Cates, Brandon Hickman
