Back

Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

Sort by
May 25, 2020

Overall, the people that helped me out we friendly and nice, no complaint there. However, I am upset to say that it took two hours for a simple oil change. More

by RAISEDONRADIO1
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for sharing your experience with us. We appreciate your feedback!

May 25, 2020

Hunter and the service men made sure my vehicle was no longer leaking oil after the seal had busted in the oils filter. Thank you guys for making sure my 4 runner was safe !!!!!! More

by BBJSWVU
Recommend Dealer
Yes
Employees Worked With
Hunter Poimbeauf
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 25, 2020

Made my appointment, arrived a few minutes early, vehicle was pulled in at time of appointment. They were punctual and kept me in the loop of what was going onz More

by DEREKJ1990
Recommend Dealer
Yes
Employees Worked With
Heather in service
May 26, 2020 -

Shottenkirk Toyota Granbury responded

Thank you for your feedback Derek! We value the feedback from our customers.

May 22, 2020

Quick, courteous service I have been frequenting this dealership location for over 6 years. They came under new management over the last year but the service remains impeccab More

by JTJANK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott
May 22, 2020

Service clerk was pleasant and knowledgeable. Came in for a oil change which lasted less than an hour. The service department also washed my car. More

by JUDY.ACHEMIRE
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020

VERY QUCK SERVICE I AM STILL MAD ABOUT THE NAME YOU MADE ME USE WHEN I BOUGHT MY CAR AND .I WILL NEVER GET OVER IT, NICE CARE WASH. More

by CAR5728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SOME NICE YOUNG LADY
May 22, 2020

Excellet Customer Service The service team was very professional and showed that they care about the customer. Hunter kept me informed on the work being done on my car and cont More

by SUZIE_LITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf
May 21, 2020

No Complaints Melissa is great.. She's dependable and reliable,. A pleasure to work with. She's ben 100% reliable for me so far and I doubt that will change. More

by RHMEARNSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melisssa Cates, Brandon Hickman
May 21, 2020

I recommend this service center. Only good experiences every time I have been to Shottenkirk's. Garland was the service member who met me when I drove up. She was pleasant and helpfu More

by MHALLX7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020

When i got to the dealership, i was greeted, and was told i will call you when car is ready for pick up, no call all day i had to call at 4: 00 to check status, service stated oh i didnt call you. Been real More

by 3BETHEA
Recommend Dealer
No
Employees Worked With
Hunter Poimbeauf
...
152
...